Account Manager I - Cluj-Napoca

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Account Manager I
Cluj-Napoca
Cluj-Napoca, Județul Cluj, Romania

Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture.

What’s Travelport?

Travelport is a worldwide travel retail platform. Our
- generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel’s complex ecosystem.

What does a Great Account Manager do ?

You will be supporting the account management team within a portfolio of key accounts, operationally for the Enterprise Accounts and operationally and commercially for the SME accounts, by ensuring the implementation and most efficient use of Travelport technology, product, and services. The goal is to ensure high levels of customer satisfaction through delivering excellent customer service. The role maintains and maximizes revenues and is crucial in maintaining competitive advantage and differentiating Travelport through the support provided.

Main Accountabilities

Supports day to day account management tasks for all hotel and car suppliers

Acts on recurring gaps in customer needs, matches those needs to Travelport solutions that enhance Travelport's value proposition and revenue growth and/or works with Product to find solutions

Supports the day to day tasks connected to THOR Program, including billing, agency onboarding and RFP processing.

Builds strong collaborative internal relationships with peers and leaders to gain consensus and support from throughout the company

Ensures consistency is applied to processes globally

Passionate about sharing best practice across hotel team and leading team wide strategic imperatives

Works across Travel Partners, and beyond, to ensure best practiced shared/adopted - seek consistency

Leads and coordinates project activities across multiple internal business groups for Account Managers

Plays a key role maintaining a consistent approach for the development of the hotel and car business.

Shares understanding of industry trends and technical developments that impact target markets.

What we look for/who would prosper in this role?

Two years’ experience and proven track record in an account management role

Excellent communication skills, written and verbal and ability to explain complex situations or solutions competently and confidently

Demonstrable presentation skills

Proven sales/negotiation skills

Ability to handle multiple projects simultaneously and assign priority according to company guidelines

Must be
- motivated, a proactive team player and willing to accept change and embrace new ideas with a focus on contributing to the overall success of the customer, team, and the company

Numerate and commercially aware with the ability to organize, analyse details, prioritise, and present information in an easy to understand manner

Must be flexible and dependable, willing to work as part of a team and pick up additional responsibility from colleagues when necessary as well as willing to work, from time to time and as required for success, in
- standard hours to reflect different time zones of the hotel content provider

As we evolve and grow as a business, so will you.

You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win!

These are just a few of our employee’s favourite benefits/perks…

Competitive base salary, annual bonus, and a generous holiday allowance.

Option to work from home part of the week.

Detalii privind locul de muncă:

Firma:	Travelport
Localiția:	Cluj-Napoca Cluj-Napoca, Județul Cluj, Romania
Adăugat:	4. 6. 2024 Postul de muncă activ

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Account Manager I Cluj-Napoca