Accounts Payable Operations Manager– Manager – English – Hybrid Bucharest
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125, 000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, ` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Accounts Payable Operations Manager– Manager – English – Hybrid Bucharest
We are looking for someone with extensive knowledge and understanding of entire AP process with expertise in managing a team of AP analysts. We need someone with strong operational knowledge & proven track record of running high performing teams in AP.
In this role, you will be expected to work on strict deadlines in a business environment.
Responsibilities!
In this role, you will be responsible for all the activities related to AP domain
- Own the
-
- end AP process with minimum supervision
- Review Record to Report transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness daily
- Execution of internal controls in accordance with clients
- Manage Client and Process independently and with minimum supervision
- Should be able to speak to the clients to discuss the input and resolve any queries for disputes
- Reporting - Monthly / Weekly / Daily and Dashboard preparation, review backlog and cycle time reports to improve process flow times
- Actively manage the business continuity plans for the process
- Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks
- Continuous coaching and developing Assistant Managers & Management Trainees: hire, assess, and document performance
- Support team priorities and initiatives and effectively manage workload
- Team management & negotiation skills. Must have a Problem-solving attitude
- Lookout for automation opportunities to bring efficiency, analytical mindset to identify QPA/RPA opportunities and work with LDT team for implementation
- Confirm that proper escalation procedures are followed according to established business practices
- Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership
- Understanding and Reporting of Service Level Agreement
- Deliver the required data for audit purposes
- Drive continuous improvement in key operational metrics through Six Sigma methodologies
- Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
- Making the accounting process controls established through the internal policies
- Participate in any compliance audits and respond to audit queries
- Ensure Key Metric’s are met, and service is delivered to end users as expected
- Daily usage of client’s tools for the assigned activities
- Daily Quality Check for the matching which team has matched
- Updating FLM Cockpit daily
- Awareness/understanding of industry best practices and industry benchmarking. To create the vision from as is state to improved state for process
Qualifications we seek in you!
Minimum Qualifications
- Prior work experience - good years Manager experience
- Excellent Leadership skills. Demonstrated experience in resource management, team performance management, recruitment and training
- Proficient in using the MS Office package especially with MS Excel, Power
Point, Outlook
- Excellent communication, presentation skills, client management skills
- Relevant AP domain experience
- Language level: English C1
- Ability to help team members in problem area
- Decision taking ability under tight deadlines
- Ability to handle varied volumes of workloads and to meet targets and deadlines on time
Preferred Qualifications
- Exposure to Six Sigma training preferred
- Experience with international process transition would be added advantage
- Experience in creating, implementing & driving Structured Action Plans
What can we offer?
- Attractive salary and benefits such as Regina Maria subscription
- Work in a multicultural environment
- Various trainings (technical & soft skills)
- Development opportunities in a growing multinational company
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