Accounts receivable and credit management – Senior Process Associate - English – Remote Romania* Iași

Accounts receivable and credit management – Senior Process Associate - English – Remote Romania*
Iaşi
Iași, Județul Iași, Romania

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125, 000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI

Inviting applications for the role of Accounts receivable and credit management – Senior Process Associate - English – Remote Romania

Deep understanding of client business and market awareness is required from you to become a trusted partner for our customers.  

Responsibilities 

• Booking of Incoming Payments and allocating them to the invoices received;

• Investigating and identifying details of the amounts received

• Maintaining changes in customer master data

• Perform customer account reconciliation

• Perform bank accounts reconciliation

• Follow up on accounts and on disputed items

• Support ad hoc requests from Business groups and local units

• Provide required monthly reports 

• Assist Assistant Manager to prepare and submit reports to the customer as applicable 

• Work in accordance with SOP (Standard Operating Procedures) 

• Work in accordance with accounting process controls established through the internal policies

• Provide support to Assistant Manager for credit control activities as required

• Ensure Key Metric’s are met, and service is delivered to end users as expected

• Daily usage of client’s tools for the assigned activities

• Maintaining communication with customers when necessary

• Processing disputes and another related documents 

• Performing other additional daily and monthly activities and reports as required

• Support ad hoc requests

• Successfully graduating the training plan attached to the position and the tasks;

• Updating the working procedures periodically;

• Training other team members regarding the daily tasks whenever necessary and requested by the manager;

• Maintain and develop relationships with relevant markets and client serviced by team and all major customers within those markets as appropriate;

• Identify opportunities for continuous process improvement and innovative solutions and communicate to direct manager

Qualifications 

Minimum qualifications 

• English B2+/ C1 is a must

• Previous working experience on AR & CM 

• Strong accounting experience is a must

• Be a
- starter, highly organized and able to handle multiple priorities and meet deadlines

• Good verbal and written communication skills and able to deliver results in time

• Working experience with various countries and cultures would be a plus

• Insurance Certification/ experience would be a plus 

• Anti-money laundering relevant certifications are nice to have 

• Graduate / Post-graduate in Business Management or similar

• Good Excel, MS Access, Power Point skills, word and experience in VBA will be an added advantage

Preferred qualifications 

• Personal culture and client management expertise.  

• High motivation and ability to learn.  

• Ability to work under time pressure.  

What can we offer?  

• Attractive salary; 

• Stable job offers - employment contract; 

• Work in a multicultural and diverse environment with employees from over 30 countries

• Genpact supports professional trainings and great career development opportunities

• Free access to our
- winning learning platform 

• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts