Accounts Receivable Process Manager –Assistant Manager – French – Hybrid Bucharest
Răspunde la anunț Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125, 000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Accounts Receivable Process Manager –Assistant Manager – French – Hybrid Bucharest
Responsibilities
-Ensure the process is
- out by the team as per the solution design agreed with the customer in the Design and Transition phase
-Achieve the contractually agreed
KPIs / SLAs for owned processes
-Share/ implementbest practices across teams and processesandensurehomogenousandcomprehensive knowledgeamong team members
-Carry out transformation initiatives and projects to deliver business impact and productivity benefits to customer as per contract agreement
-Act as primary point of contact for all process related escalations
-Ensure that people have all operational resources and timely apply for system resources (upon completion of LTO)
-Present performance indicators in internal operational reviews, analyze data & trends, implement continuous improvement based on Lean & Six Sigma methodologies
-Work with management team to ensure all team members are aware of KPIs/SLAs contractual deliverables and of current & expected performance output
-Coordinate and ensure the creation oftheappropriate
Standard Operating Procedure structure for theprocesses managed, coordinate theupdate process andvalidatethewritten procedures beforesendingto the customer forsign off , in order to ensure they are accurate, comprehensive andthematter is explained in a logical manner, tailored to the process needs.
-Ensure
- up matrix functional for all associates as per the contract requirements.
-Successfully graduating the training plan attached to the position and the tasks;
-Updating the working procedures periodically
-Supporting any systems/tools implementations applicable to the processes in scope
-Participate in the selection of team members for different roles by assessing their domain/process knowledge in collaboration with the Pathfinder
Qualifications we seek in you!
Minimum Qualifications
-Relevant years of experience in AR processes
-Relevant experience in coordinating teams
-Previous exposure to transformation and productivity initiatives
Preferred Qualifications/ Skills
- energy levels and works well under strict deadlines.
What can we offer?
-Attractive salary;
-Stable job offers - employment contract
-Work in a multicultural and diverse environment with employees from over 30 countries
-Genpact supports professional trainings and great career development opportunities
-Free access to our
- winning learning platform
-Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
De ce să cauți de muncă pe Lucrezi.ro?
În fiecare zi oferte noi de muncă Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni Lasă să-ți fie trimise noile oferte prin e-mail Fii primul care răspunde la noile oferte de muncă Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri) Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite Vă vom ajuta să găsiți un nou loc de muncă