Accounts Receivable Team Leader Cluj-Napoca

Accounts Receivable Team Leader
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the
- changing landscape of the business environment.

Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.

Building
- term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.

Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.

We are a global logistics company, offering transport and related services by land, sea, rail and air. We particularly focus on
- efficient, sustainable, and environmentally friendly transport. With an annual turnover of more than 900 million euros, we are one of the largest transport companies in Europe, with 31 offices in countries across Europe, North and South America, Asia and Australia, employing around 1500 employees in total.

Function and Department

The Team Leader O2C process is a function part of the Finance Operations Department that services both the Procure to Pay (P2P) and Order to Cash (O2C) processes.

Role overview

As a Team Leader in the O2C  process, you will lead a team of Collectors and O2C Coordinators, ensuring accurate customer billing and financial records, proper application of bank statements, credit control, adherence to the collection strategy, and full compliance with company policies.

You will play a key role in cash flow management by ensuring optimal liquidity and timely collections. You will work closely with the P2P team and the business to forecast cash inflows and maintain strong working capital management.

Reporting to the Head of Finance Operations, you will be responsible for O2C process optimization and driving operational excellence.

Key Responsibilities:

Transition management

• Build up your team and manage the transition of the O2C process from the Headquarters in Rotterdam and other decentralized locations to the shared service center in Romania.
• Oversee the handover in collaboration with the current Team Leader O2C in Rotterdam. Ensure that your team possesses the necessary knowledge and can independently run the daily operations after going live.

Team Leadership & Development

• Lead, mentor, and support a team of 8 to 12 members.
• Conduct performance evaluations and offer guidance for individual development.
• Deliver process training and
  -
  - job coaching for the team members, ensuring the team’s skills stay up to date.
• Cultivate a culture of accountability, teamwork, and efficiency, in line with companies values.

Accounts Receivables Operations

• Oversee the (manual) billing process
• Supervise payment allocations, ensuring timely and accurate updates in the system.
• Manage customer master data and supervise the adherence to the credit management policy, approves higher credit limits
• Collaborate with Sales and Customer Services to develop the collection strategy and solve disputes and other issues related to outstanding
• Supervise the dunning and collection process to ensure timely collection of overdue accounts.
• Manage disputes and handle legal cases, insolvencies or bankruptcies.
• Monitor aging reports, follow up on overdue payments to minimize outstanding balances
• Support monthly financial closings by providing necessary accruals and reconciliations, AR data, and relevant analysis.

Cash Flow Management & Forecasting

• Monitor and manage accounts receivables to ensure efficient cash flow
• Work closely with the P2P team and treasury to forecast cash inflows
• Optimize collections to maximize cash position
• Analyze trends in customer payments and provide recommendations for improving working capital

Process Optimization & Compliance

• Drive continuous improvement initiatives to optimize existing O2C -process, systems and workflows.
• Ensure compliance with internal controls, tax regulations, and financial policies.

Stakeholder & Supplier Management

• Maintain strong relationships with Sales, Customer Services and BUs Directors to align on collection strategy.
• Act as the key contact for O2C - related inquiries within the organization.
• Prepare management reports to provide insights into process metrics (KPIs) like DSO, unapplied cash, AR aging,   and team performance.

Your Profile:

• Bachelor’s degree in Finance, Accounting, or a related field.
• 5  - 7 years of experience in accounts receivables, with leadership experience preferred.
• Strong knowledge of financial administration, collections, billing, reconciliations, and understanding of cash flow management.
• Ability to work independently and prioritize tasks effectively.
• Proficiency in Excel and experience with working with an ERP system (SAP is a plus).
• Strong analytical mindset, attention to detail, and
  - solving skills. Previous exposure to Lean Six Sigma methodology is a plus.

Languages:

• Fluency in English, both verbal and written, is mandatory.