Accounts Receivable Team Manager- Manager– English –Remote EMEA/EU  Iași

Accounts Receivable Team Manager- Manager– English –Remote EMEA/EU 
Iaşi
Iași, Județul Iași, Romania

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125, 000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, ` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.  

Inviting applications for the role of Accounts Receivable Team Manager- Manager– English –Remote EMEA/EU 

Responsibilities 

• Carry out daily and weekly interactions with client on operational performance,

proactively communicate to the customer about process/team status or changes

and issues/ risks which may arise in the process or in the team

• Act as 2nd level of critical issue for client and take necessary actions to get the

resolution, communicate with the customer about status and actions taken.

• Complete within deadlines and accurate
- up on the agreed actions with

the customer

• Build good communication and close working relationship with the key partners

at Customer site, proactively ask for feedback, take full ownership of the process

and operations handled

• Propose and agree transformation initiative negotiate efficiency clauses based

on dependencies on internal or external factors

• Conduct team huddles to communicate and build awareness within the team on

customer priorities

• Ensure regular connect with the global and regional internal partners to ensure

full alignment in terms of account strategy and direction

• Keep a close collaboration with the Pathfinders and Process Architects to be up

to date with process and people related issues/initiatives that can have an

impact on the customer

• Lead MSS accuracy, Operating Plan, monthly billing to customer, monthly review

of forecast

• Ensure customer branding on the floor, coordinate updating of visual

management dashboards for all customer related topics, host customer visits

• Participate in different projects and initiatives across Genpact.

Qualifications 

Minimum qualifications 

• Proficient level of English and either German/ French/ Spanish/ Italian knowledge (C1) 

• Meaningful work experience in customer management

• Relevant team management experience (minimum 10 people)

• Good Accounts Receivable domain knowledge, Good years experience 

• Previous experience in supporting transformation and efficiency projects

• Managerial skills with focus on budget control

• Relevant AI and
- tech industry knowledge (represents an advantage)

Preferred Qualifications/ Skills 

• University graduate

What can we offer?

• Attractive salary; 

• Stable job offer - employment contract 

• Work in a multicultural and diverse environment with employees from over 30 countries 

• Genpact professional tranings and great career development opportunities 

• Friendly work environment (Best Office Award 2015) 

• Free access to our
- winning learning platform (Genome) 

• Benefits such as gym, cafeteria, and a medical center, all conveniently located on the office campus