Administer to Work Process Associate with English Iași

Short Description

Qualifications

•     High school diploma
•     Very good command of English language – spoken and written
•     Attention to detail
•     Good working knowledge of MS Office
•     Strong communication skills
•     Willingness to work in a complex and dynamic environment

Job Responsibilities

•     Respond to client’s queries accurately (via phone, live chat, email and case management system)
•     Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc. )
•     Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests
•     Provide clarification of HR policies and procedures
•     Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
•     Organize knowledge sharing sessions both within the team and cross teams
•     Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool
•     Liaison with third parties, vendors and multiple stake holders
•     Reporting errors and issues to the Team leader on time
•     Ensuring quality and timeliness of work 
•     Focused, diligent, high on quality and timeliness are the basic requirements for the role
•     Reporting data for personal performance and maintaining personal tracker
•     Exhibit strong
- solving and business acumen skills
•     Demonstrate advanced proficiency in written and verbal communication skills