Application Engineer, Entry Bucharest

Application Engineer, Entry
Bucureşti
Bucharest, Bucharest, Romania

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15, employees create
- class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries. Learn more about what we do. Our powerful,
- winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with
- first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. About the Job: This is a chance to join a leading provider in IP network testing & security systems and successful applicants will have the opportunity to further develop their Wi-Fi, security, and networking skills in the area of OSI Layer 2-7 network testing. Some valuable skills for this position are the ability to coordinate with teams in offshore locations, being highly organized and detail oriented as well as a
- sufficient
- starter who can work with little or no direction at all. About the Team: Be part of a highly specialized team of about 25 technical and application support engineers located mainly in Bucharest. This team has different profiles with expertise varying from L1->7, in areas such as hardware, OS, Linux, routing & switching, security, Wi-Fi, 4G/5G, virtualization, data network testing and monitoring. Responsibilities Provide
- sales telephone,
- mail and onsite support to Keysight NTS customers in EMEA region. Assist customers with operation and configuration of Keysight hardware and software, with an emphasis on Layer2-3, Layer 4-7, Security & Wi-Fi products. Accurately log, track and maintain customer service requests. Achieve customer satisfaction and support metric goals, SLAs. Effectively work and communicate with worldwide support and the engineering teams. Effectively be involved in delivering training for colleagues. Qualifications Basic Qualifications: BS or MS in Computer/Electrical Engineering with focus on Internet/Networking/ Security. Prior Customer Support Experience. Experience with L2-7 protocols, Customer Support or Network Management. Experience working with packet analyzers – Wireshark / tcpdump. Excellent English communication skills (written and verbal) Good knowledge and understanding of data networking technology, products, and related designs. Networking background Good understanding in routing protocols (OSPF, BGP, ISIS, MPLS, Multicast etc). Unix/Linux experience. CCNA certification / knowledge is a must. Experience with virtualization environment (deployment & troubleshooting VMs): VMWare, AWS, Azure, Open
Stack, KVM. Linux CLI debugging / admin experience – permissions, file system, logging, networking. Basic knowledge of clustering and container Careers Privacy Statement ***Keysight is an Equal Opportunity Employer. ***