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Application Management Engineer with German
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Our client, a prominent player in the financial sector based in Frankfurt, has partnered with Accesa for nearly four years. The project centers focus on providing comprehensive application support, including maintenance, monitoring, and documentation.
Responsibilities:
- Incident Management: Respond to and resolve
- related incidents within agreed service levels, including performing root cause analysis and implementing
- term fixes - Application Monitoring: Monitor the performance and health of applications, using tools to identify and address issues proactively before they impact users
- User Support: Provide technical support to
- users, troubleshooting issues, and guide them through
- solving processes - Team collaboration: Work closely with development, infrastructure, and business teams to ensure applications are aligned with business needs and meet
- level agreements - Incident Management: Respond to and resolve
- related incidents within agreed service levels, including performing root cause analysis and implementing
- term fixes - Security Compliance: Ensure that applications comply with security standards and policies, including managing user access controls and performing security assessments
Qualifikationen
Qualifications:
- Knowledge of operating systems such as Windows, Linux, or Unix
- Basic knowledge with databases like SQL Server, Oracle, or My
SQL - Familiarity with application servers like Apache, Tomcat
- Proficiency with ITSM tools and processes, such as Service
Now Jira Service Management, and a solid understanding of ITIL practices for managing and delivering IT services - Proficiency in German (B2/C1) and English, both written and spoken
Nice to Have: - Hands-on experience with application deployment processes, including CI/CD pipelines, release management, with tools like Gitlab, Jenkins (CB Flow) ensuring smooth transitions from development to production
- Experience with application deployment, CI/CD pipelines, and release management using tools like Git
Lab and Jenkins (CB Flow) - Experience with monitoring and logging tools such as Splunk, Grafana, or similar
At Accesa you can:
Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as
- life fusion.
- Physical: premium medical package for both our colleagues and their children, dental coverage up to a yearly amount, eyeglasses reimbursement every two years, voucher for sport equipment expenses,
- house personal trainer - Emotional: individual therapy sessions with a certified psychotherapist, webinars on
- development topics - Social: virtual activities, sports challenges, special occasions
- togethers - Work-life fusion: yearly increase in days off, flexible working schedule, birthday, holiday and loyalty gifts for major milestones, work from home bonuses
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