Back office Specialist with Spanish Bucharest

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- level="1"> - contrast="auto"> Offer customer support via
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- level="1"> - contrast="auto"> Answer & solve customers’ inquiries & complaints by offering an accurate solution; -
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- posinset="3"
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- level="1"> - contrast="auto"> Follow predefined workflows & handle issues specific to each communication channel; -
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- level="1"> - contrast="auto"> Respond to all customers inquiries within given timescales and efficiently meet deadlines; -
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- level="1"> - contrast="auto"> Take, register & solve notifications or complaints; -
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- posinset="6"
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- level="1"> - contrast="auto"> Update the database with all the details about each customer interaction; -
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- posinset="7"
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- level="1"> - contrast="auto"> Participate in testing/launching / implementing new working products or tools; -
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- contrast="auto"> What will make you successful for the role: -
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- level="1"> - contrast="auto"> A B2 level of Spanish proficiency (both written & spoken); -
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- posinset="9"
-
- level="1"> - contrast="auto"> A B2 level of English proficiency (both written & spoken); -
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- posinset="10"
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- level="1"> - contrast="auto"> Experience in Customer Support could be an advantage; -
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- posinset="11"
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- level="1"> - contrast="auto"> Curiosity, always looking for solutions -
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- posinset="12"
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- level="1"> - contrast="auto"> Attention to detail and “willing-to-help” attitude; -
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- posinset="13"
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- level="1"> - contrast="auto"> Excellent computer skills; -
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- posinset="14"
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- level="1"> - contrast="auto"> Be available to work from the office %100 from the start; -
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- contrast="auto"> Sounds good? Find out what you can get: -
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- posinset="15"
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- level="1"> - contrast="auto"> Competitive salary package & meal vouchers; -
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- posinset="16"
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- level="1"> - contrast="auto"> The opportunity to work in a
- cultural environment; -
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- level="1"> - contrast="auto"> Private medical subscription; -
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- level="1"> - contrast="auto"> Everything you want to read from Bookster; -
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- posinset="19"
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- level="1"> - contrast="auto"> Learning programs for your development; -
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- level="1"> - contrast="auto"> Wellness activities for your wellbeing. -
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