BEM Commercial Demand Forecast Analyst
Your day to day:
Networks are our key asset and enabler to better serve new and existing customers. Vodafone is a rapidly changing company that constantly invests in improving and optimising the networks. As part of this effort, we are looking for someone with a strategic and analytical
- set to work within the Network Customer Insights team and ensure our commercial strategies are well reflected into Vodafone DE network demand forecasts and capacity modelling.
This role requires a candidate with business acumen and knowledge of the overall telecoms market in DE, who is passionate about technology, has experience with defining and communicating a business and technology strategy, and can engage effectively with internal and external stakeholders.
The main accountability of the role is to assist setting up the DE Mobile and Fixed Demand Forecast Process, which in turn will improve capacity modelling within Networks. You will work with the BEM Authority in DE to collate all of the necessary commercial input KPIs required to support the traffic modelling process. You will then translate the commercial inputs and model the outputs for the Mobile & Fixed Demand and Forecast Senior Engineers, so that the outputs can be translated into NW KPIs for capacity modelling purposes in the NW Verticals. You will ensure that the commercial inputs, modelling, and NW outputs are available to support the NEP and Demand Forecast
- yearly process in a timely manner. Working with the business units you will also support discussions to agree demand phasing to support major tariff changes, new product introductions or technology launches. You will also support the NW Forecast Engineers with any new requests for information to support strategic initiatives.
The candidate will drive the embedding of commercial priorities and customer experience into Networks’ decision making. They will be able to successfully bridge the gap between the Networks and Commercial Teams. In particular, they will help prioritise and communicate the Networks’ initiatives, opportunities and constraints in order to support the commercial, marketing and brand teams to best serve existing customers and support the launch of new propositions. Conversely, the candidate will make sure that any decision regarding network strategy and investments reflects the relevant commercial strategies.
The successful candidate should also keep abreast of the evolution of fixed and mobile technologies, the wider ecosystem, the regulatory environment, the consumer demand and the competitive environment, and help update internal plans accordingly.
With these activities you will have a great impact on our business:
• Manage commercial traffic demand inputs into the network capacity planning process.
• Bring customer insights to life to ensure our strategy is set to evolve the fixed, mobile and converged network, working with several stakeholders including Consumers and corporate functions.
• Setup and manage customer network usage insights reporting.
• Explore and recommend commercial and network opportunities driven by data insights on customer network usage.
• Translate and model new products and propositions into network demand including long term predictions for technology and service adoptions.
• Develop and update our internal Fixed and Mobile traffic demand forecast.
• Further develop our customer experience strategy.
• Influence and drive the changes around people, processes and technology.
• Working on key Technology strategic projects, delivers outcomes that are optimal for the organisation and in line with the business objectives.
• Inputs and evaluation of business cases including justification of spend.
With these skills you are a great candidate:
• Fluent English (German an advantage)
• Great analytical skills when working with data sets coming from different business areas.
• Proven ability to analyse and interpret network demand in the context of commercial activities.
• Proven record of defining and implementing strategic plans.
• Good knowledge of mobile and fixed markets and networks and experience in the telecommunications sector (desired).
• Excellent communication skills – able to engage with stakeholders confidently and effectively; able to explain complex concepts in an accessible way.
• Excellent problem solving, analytical and communication skills.
• Demonstrate strong numerical and literary skills and advanced data analytical skills.
Sounds like the perfect job? We’ve got even more to offer:
• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted
- technology
• Getting in on the ground floor of a technology changing company
• Flexible Vacation – Take time off when you need it, we trust you
• Special Paternal Program - 4 months of paid paternity leave
We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
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