Business Development Manager (f/m/d) - Cluj-Napoca

Business Development Manager (f/m/d)
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Tasks
Tasks

The Business Development Manager will identify and secure new business opportunities for the organization within the BPO sector. The focus will be on generating leads, building relationships with prospective clients, developing strategies to increase revenue through developing the external market. The role requires a combination of market analysis, sales expertise, and an understanding of BPO operations and client requirements:

You will Identify potential clients through market research, networking, and online platforms

You will build and nurture relationships with
- makers, influencers, and stakeholders in target companies

You will work closely with delivery teams to ensure a seamless transition from customer to service operation

You will be accountable for the service delivery, process improvement and customer satisfaction after the transition and stabilization phase of new customer accounts

You will develop customized sales pitches and presentations tailored to client needs

You will support the organization to reach the revenue goals

You will stay updated on industry trends, competitor activities, and client needs

You will provide insights into new market opportunities and potential new services to be included in the portfolio

You will collaborate to ensure the quality standards in service delivery in line with client expectations

Qualifications
Qualifications

Practical professional experience in the field of Finance and Accounting, HR, Sales, or related field

5+ years of experience in business development or sales, preferably within the BPO industry

Experience of leading and delivering business services in a corporate environment

Expertise in process transitions, in the stability of operations and in the process improvement field

Proven leadership skills, ability to motivate and direct staff

Ability to work under pressure and tight deadlines

Performance management, KPI monitoring and SLA delivery

Sensitivity to data protection and data security

Strong communication skills and a
- oriented, proactive way of working

Teamwork commitment

Previous experience with SAP systems is desirable

Things to know before departure:

Start: by arrangement - always on the 1st and th of the month

Working hours:
- time (h); vacation days

Employment contract: Unlimited

Line of work: Consulting

Language skills: Fluency in written and spoken English; German is a plus

Flexibility & willingness to travel

Other: a valid work permit

Detalii privind locul de muncă:

Firma:	MHP - A Porsche Company
Localiția:	Cluj-Napoca Cluj-Napoca, Cluj County, Romania
Adăugat:	29. 1. 2025 Postul de muncă activ

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Business Development Manager (f/m/d) Cluj-Napoca