Business SME / Business Analyst Veeva CRM
Job Description
We are seeking an experienced Business Analyst / Subject Matter Expert (SME) to act as a key bridge between business and technical teams for the Veeva Network/VOD integration within the pharmaceutical sector. The role involves gathering, documenting, and refining business requirements, ensuring alignment with business objectives and industry best practices. The ideal candidate will have expertise in commercial business processes, data management, and integration strategies, ensuring seamless operations between platforms.
What you will be doing:
- Conduct workshops and interviews with stakeholders to capture business needs.
- Translate and simplify business requirements, identifying deployment gaps and refining incoming demands.
- Define and document functional specifications, business workflows, and interface requirements.
- Support backlog refinement and prioritization in an Agile/SCRUM environment.
- Define and oversee data cleansing, matching, and migration activities for integration.
- Act as a liaison between business and IT teams, ensuring smooth interaction.
- Facilitate integration design discussions and ensure proper interface specification alignment.
- Validate business processes and support User Acceptance Testing (UAT) to ensure solutions meet business needs.
- Contribute to test case creation, execution, and defect resolution.
- Support updating training materials and deployment documentation.
- Ensure that Software Life Cycle (SLC) documentation is aligned with product lifecycle requirements.
- Contribute to compliance with pharma industry standards and best practices.
- Act as First Point of Contact (FPOC) between linked initiatives.
- Facilitate timeline and milestone alignment across stakeholders.
- Support business strategy discussions and provide subject matter expertise (SME) in
- making.
Qualifications
- 5+ years of experience as a Business Analyst or SME in the pharmaceutical or life sciences industry.
- Strong expertise in Veeva Network/VOD integrations and commercial business processes.
- Specialized knowledge in a commercial business context.
- Experience in data management, including cleansing, matching, and migration.
- Proficiency in functional specification documentation, workflow design, and interface specification.
- Familiarity with SCRUM/Agile methodologies and backlog refinement.
- Strong stakeholder engagement, communication, and
- solving skills. - Experience supporting User Acceptance Testing (UAT) and validation activities.
Why Fusion?
At Fusion, we unite entrepreneurial minds from around the globe to develop and implement
- changing solutions that build lasting relationships with our clients.
We value employees who challenge the status quo through innovation, adapt to diverse client needs in
- changing environments, and commit to continuous learning—for themselves and their colleagues.
We provide a competitive salary and benefits package, along with an outstanding work environment that fosters
- term career development opportunities.
Our Benefits:
- Workflex: Enjoy 25 days of flexibility to work from your preferred global location.
- Flexible Time Off: Take the time you need to recharge and maintain a healthy
- life balance, with flexibility beyond standard holiday allowances. - Annual Training Budget: Access CHF 1, 500 to invest in your professional development and skill enhancement.
- Continuous Learning: Thrive in an environment that encourages ongoing learning, with opportunities to develop new skills and broaden your expertise.
- Global Mobility Support: Gain assistance with international assignments, visa/permit support, and relocation services.
- Unity Scheme: Benefit from loyalty rewards starting after 3 years of service.
- Referral Program: Earn a referral fee for every successfully hired referee.
- Local Benefits: Access a range of
- specific benefits tailored to your location. - People Focus: Unite with the best global talent in life sciences, empowered to grow and collaborate in a vibrant environment.
- Truly Global: Join a truly global organization where mutual support, teamwork, and diversity drive our collective success.
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