Client Service Assistant HSE Bucharest

Client Service Assistant HSE
Bucureşti
Bucharest, Bucharest, Romania

Client Service Assistant HSE

Responsibilities

Societe Generale Global Solution Centre (SG GSC) acts as a business solution center for Societe Generale, one of the largest European financial groups. We provide
- quality professional services for more than 35 countries in various fields of activity – Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating through best in class talent.

The Hub & Exchange Systems (HSE) ensures projects and supervision of SWIFT, Mass Payment, Instant Payment and High Value payment exchange platforms. It also provides banking management on the Mass Payment (ALISE), Instant Payment(STET) and High Value (PFP ELAPS) perimeters.

The Client Service team is in charge of :

- User support for SWIFT, retail payments (ALISE), Instant Payment (STET) and high value payments (PFP-ELAPS) scopes

- Profile, Access and Credential management

- In charge of Internal and External Audits requests

- Management of RMAs ( R elationship M anagement A pplication ) and Client Repositories 

The Client Service Assistant will ensure assistance and communication to all SG Group entities (internal clients - Swift platform) in case of incidents and interventions.

Specifically, you will be required to:

Profile required

Why join us

At SG GSC, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;

• preventive healthcare plan, and group health & life insurance;

• wide range of flexible benefits within a monthly budget;

• office perks, wellbeing and mental health programs;

• various social benefits and bonuses for personal or family events;

• 8:45 AM to 19:15 PM work program (shifts by rotation) and flexible (hybrid) work environment;

• additional paid and unpaid time off, including Sabbatical leave;

• learning and growth opportunities based on individual development and career plans;

• unlimited access to various e
Learning resources.