CloudOps Engineer Bucharest

CloudOps Engineer
Bucureşti
Bucharest, Bucharest, Romania

About All
Cloud

All
Cloud is a global professional services company that provides organizations with cloud enablement and transformation tools. As an AWS Premier Consulting Partner and audited MSP, a Salesforce Platinum Partner, and a Snowflake Premier Partner, All
Cloud helps clients connect their front and back offices by building a new operating model to harness the benefits of cloud technology, data, and analytics.

Job Summary

All
Cloud is looking for a Cloud
Ops Engineer. The ideal candidate will work with a team of cloud experts responsible for responding to customer requests and troubleshooting issues within their cloud environment. The position is dynamic and
- paced and requires excellent customer service skills.

Responsibilities:

• Provide complete remote services, including incident management, SOC, AWS support, installation, configuration, maintenance, and disaster recovery
• Answer client configuration questions and assist with customer integrations
• Interact with Dev
  Ops team to resolve issues with
  - party products
• Provide exceptional customer service

Advantages:

• Knowledge in AWS Services: EC2, Cloud
  Watch, S3, Lambda, ECS, VPC, EBS
• Monitoring System Experience: Data
  Dog, New Relic, Prometheus
• Knowledge in Containerization technology ( K8s / EKS / Docker )
• Scripting: Bash / Python
• Excellent oral and written communication skills in Hebrew and/or German

Requirements:

• Work experience as a NOC, SOC, or advanced support engineer
• 2-3 years of experience working in a Linux and Windows environment
• 1-2 years of experience working with network and security in production environments
• Problem-solving and high independent learning abilities
• Attention to detail, exceptional
  - up skills, and ability to prioritize support issues
• Passionate and
  - focused
• On-call shift rotation during nights and weekends. Must be willing to be a part of a rotation to support necessary coverage
• Excellent oral and written communication skills in English

Why work for us?  

Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring. Apply now to become part of the team.  

All
Cloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.