Collections Analyst (m/f/d) Timișoara

Collections Analyst (m/f/d)
Timişoara
Timișoara, Timiș, Romania

Linde Global Services

Collections Analyst (m/f/d)

Timisoara, Romania｜req19370

What you will enjoy doing

• You will be responsible for handling questions or complaints from clients and third parties, open, monitor and close tickets for all questions and requests received, using internal ticketing tools
• Handle outbound calls to clarify situation or to inform clients about different topics
• In your area of responsibility will be to approve and execute solutions according to internal authorization matrix
• Performing actions in regard to collection, dunning and external debt collection in CIM/ SAP system, will represent one of the main task
• You will enjoy analyzing and processing deviations between invoices and credit notes
• Investigate and communicate with the customers potential deviations, and perform corrections into the systems
• Extract, analyze and report insolvency cases to Finance department
• You will prepare insolvency documentation, obtain and perform approvals according to internal matrix

What makes you great

• You have great communication skills, both written and verbal
• Mandatory advanced level of German language (B2+/C1)
• Further you have good knowledge of MS Office package (Outlook, Excel, Word, Power
  Point)
• Equivalent knowledge and experience using ERP systems (SAP preferential)
• Client support/customer service experience is required in this role, as well as detailed oriented and
  - solving skills projects

Why you will love working with us

Linde Global Services Timisoara (LGST) is the shared service center of Linde plc in Romania. From Order-to-Cash activities (such as order processing, fulfillment & shipping, customer master data, credit management, query management & customer support, invoice generation & payment, asset management & data management) to Controlling & Reporting, Business Intelligence, Continuous Improvement & Automation areas, the services provided by our international hub are essential to the daily running of different divisions of Linde plc.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

What we offer you!

We are a community of determined and proactive people, empowered to turn a challenge into an opportunity of learning and developing. We value a culture based on communication, mutual support and constructive competition while having fun together. In addition to an attractive compensation and benefits package, we offer you the opportunity to have an impact on the
- being of our customers and the chance to tailor your career growth.

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Your contact

Linde Global Services Romania S. R. L.
Linde HR Team

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.