Contact Center Specialist
Răspunde la anunțDRIVE YOUR FUTURE
Contact Center Specialist ensure good communication with internal and external customers of the company.
Manages phone calls received from clients; - Provide support to the sales team; Provide support in marketing projects.
YOUR CORE ACTIVITIES
• Receiving and Redirecting Phone Calls from Customers
• Ensuring Communication of Solutions and Support
• Anticipating and Responding to Client Expectations
• Preparing and Verifying Documents and Reports
WHAT WE ARE LOOKING FOR
• Attention to Detail: Maintain a high level of accuracy in all tasks, especially when entering orders and preparing reports.
• Communication: Keep lines of communication open with all stakeholders, both internal and external.
• Time Management: Prioritize tasks effectively to meet deadlines and ensure client satisfaction.
• Customer Focus: Always keep the client’s needs at the forefront of your actions to ensure a positive customer experience.
• Proficiency in written and spoken English.
• Proficiency in using Microsoft Office Suite.
WHAT PUTS YOU IN POLE POSITION
• Bachelor’s degree or master’s Degree (or the equivalents) in Statistics, Economics, Marketing
• Client-oriented, responsible, and
- driven, with a focus on professional excellence and attention to detail.
• Strong communication skills and the ability to manage multiple tasks simultaneously while maintaining a high level of accuracy.
• Experience in a similar role or industry will be a significant advantage.
APPLY NOW, DRIVE YOUR FUTURE!
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Pirelli
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