Containers and Provisioning Operations Director
Description
& SummaryJob Summary
Pw
C IT Services Limited provides shared technology services to the Pw
C network of member firms in a secure, legally compliant, efficient and transparent manner.
The Containers and Provisioning Operations Director will be a member of the Global Hosting Services (GHS) Platform Operations team and comes to the organization having experience in container technologies, including expertise operating a multitude of Kubernetesclusters in production, service mesh,
- cluster management tools such as Rancher or Rafay, vulnerability management tools such as Prisma Cloud Compute or Aqua Security, infrastructure as code (Ia
C) tools such as Terraform or Pulumi, extensive cloud experience with Azure and other clouds, Dev
Ops / CI/CD tools, application development, observability (logging, monitoring, alerting), ITIL and Agile methodologies, and people management of multiple tiers.
The role holder will be responsible for leading both the Containers team and the Provisioning team which each have team leads to handle the
-
- day operations. You will drive strategy, lifecycle management, roadmapping, leadership reporting, continuous improvement, performance management, stakeholder management, metrics collection and reporting, and escalations.
Some examples of activities include:
Planning and completing goals and objectives across the Containers and Provisioning teams for each fiscal year
Driving strategy and thought leadership among your teams and peers
Hosting regular customer feedback sessions and retrospectives
Holding regular
-
- ones with each team member
Providing team member performance feedback to leadership to make decisions on bonuses and career progression
Handling licensing renewals for Rancher (or its successor), Prisma Cloud Compute
Managing the lifecycle for the Clusters-as-a-Service (CLaa
S) and Containers-as-a-Service (Caa
S) services, including Kubernetes upgrades, disaster recovery (DR), Rancher instance upgrades, Prisma Cloud Compute upgrades, support cases, observability, and customer communications
Understanding and implementing key metrics of success for operating services in an enterprise
Prioritizing each team’s work to meet business objectives and maximize value to the network of firms
Communicating your vision, mission, and values to your people and leadership to drive alignment
Serving as the escalation point across all of your teams and rapidly unblocking issues
Ensuring software engineering best practices are being followed
Setting standards for container security, deployment methodology, vulnerability remediation, and infrastructure as code
Creating complex business process diagrams that clearly communicate concepts to stakeholders
Managing vendor relationships for both technology and resources
Leading optimization of cloud resources to drive down costs for Pw
C and your customers
Job Requirements and Preferences
Basic Qualifications
Minimum Degree Preferred: Bachelors Degree
Minimum Years of Experience: years in IT and 4 years working with Kubernetes and Terraform
Preferred Certifications
Certified Kubernetes Administrator (CKA)
Certified Kubernetes Security Specialist (CKS)
Certified Kubernetes Application Developer (CKAD)
Hashi
Corp Certified: Terraform Associate
Preferred Knowledge/Skills
At least 5 years of experience in an operations role
At least 5 years of experience managing others
Excellent communication skills
Understanding and implementing key metrics of success for operating services in an enterprise
Understanding of Kubernetes, Docker, container images, and container security;
Understanding of
- native concepts and the Cloud Native Computing Foundation (CNCF) Landscape;
Understanding of at least one cloud provider and its underlying container services;
Amazon Web Services
Amazon Elastic Kubernetes Service (EKS)
Amazon Elastic Container Service (ECS)
AWS Fargate
Microsoft Azure
Azure Kubernetes Service (AKS)
App Service
Container Instances
Google Cloud
Google Kubernetes Engine (GKE)
Cloud Run
Working knowledge of at least one Kubernetes distribution;
Amazon Elastic Kubernetes Service (EKS)
Azure Kubernetes Service (AKS)
Google Kubernetes Engine (GKE)
Rancher / Rancher Kubernetes Engine (RKE) / K3s
Red Hat Open
Shift
VMware Tanzu Kubernetes Grid (TKG)
Mirantis Kubernetes Engine
Nutanix Karbon
Rafay
Spectro Cloud Palette
Working knowledge of at least one service mesh technology;
Istio
Linkerd
Kong Mesh / Kong Kuma
Hashi
Corp Consul Connect
AWS App Mesh
Open
Shift Service Mesh (Red Hat)
Open Service Mesh (OSM)
Demonstrating Familiarity with at least one Kubernetes security tool;
Aqua Platform / Container Security / Kubernetes Security / Dynamic Threat Analysis
Prisma Compute (previously Twistlock)
Qualys Container Security
Snyk Cloud Native Application Security (CNAS)
Stack
Rox Kubernetes Security Platform
Sysdig Secure
Demonstrating Familiarity with at least one container image scanning tool;
Anchore
Aqua Security / Trivy
Clair
Dagda
Falco
JFrog Xray
Qualys Container Security
Snyk Container
Working knowledge of at least one container registry;
Amazon Elastic Container Registry (ECR)
Azure Container Registry (ACR)
Git
Lab Container Registry
Google Cloud Container Registry
Harbor
JFrog Container Registry
Possessing Intimate understanding of the typical Kubernetes resources and how to create manifests defining them;
Config
Map
Daemon
Set
Deployment
Ingress
Persistent
Volume (PV)
Persistent
Volume
Claim (PVC)
Pod
Replica
Set
Secret
Service
Stateful
Set
Working knowledge of at least one Container Network Interface (CNI) driver;
Amazon VPC CNI
Azure CNI
Calico
Canal
Cilium
Flannel
GKE CNI
Weave
Working knowledge of at least one Container Storage Interface (CSI) driver;
AWS Elastic Block Storage (EBS)
AWS Elastic File System (EFS)
AWS FSx for Lustre (FSX)
Azure Disk
Azure File
Ceph
FS
Ceph RBD
GCE Persistent Disk
Google Cloud Filestore
Google Cloud Storage
Gluster
FS
Longhorn
Minio
Net
App
Nutanix
Open
EBS
Portworx
Pure Storage CSI
Scaleway CSI
v
Sphere
Demonstrating Intimate understanding of cloud networking concepts, including
- practices networking models and security;
Understanding of microservice architecture and best practices;
Working knowledge of creating a Dockerfile to build an OCI-compliant Docker / container image;
Demonstrating the Ability to automate processes using Continuous Integration / Continuous Delivery (CI/CD) tools;
Airflow
Argo CD
AWS Code
Pipeline
Azure Dev
Ops
Circle
CI
Codefresh
Concourse
Flux CD / Flagger
Git
Hub Actions
Git
Lab
Harness
Jenkins / Jenkins X
Spinnaker
Tekton
Travis CI
Understanding of observability in Kubernetes using three or more tools from the following list
Prometheus
Grafana
Alertmanager
Elasticsearch
Fluentd / Fluent Bit
Kibana
App
Dynamics
Datadog
Dynatrace
New Relic One
Splunk
Sumo Logic
Working knowledge of all the following command line interface (CLI) tools;
git
helm
kubectl
Possessing expert working knowledge of YAML syntax;
Possessing Intimate diagramming skills using one or more of the following tools;
Coggle
Creately
draw. io / diagrams. net
Lucidchart
Microsoft Visio
Miro
Omni
Graffle
Demonstrating the ability to empathize with customers and respectfully engage stakeholders to align on goals, business objectives, timelines, and execution plan;
Responsibilities
Planning and completing goals and objectives across the Containers and Provisioning teams for each fiscal year
Driving strategy and thought leadership among your teams and peers
Hosting regular customer feedback sessions and retrospectives
Holding regular
-
- ones with each team member
Providing team member performance feedback to leadership to make decisions on bonuses and career progression
Handling licensing renewals for Rancher (or its successor), Prisma Cloud Compute
Managing the lifecycle for the Clusters-as-a-Service (CLaa
S) and Containers-as-a-Service (Caa
S) services, including Kubernetes upgrades, disaster recovery (DR), Rancher instance upgrades, Prisma Cloud Compute upgrades, support cases, observability, and customer communications
Understanding and implementing key metrics of success for operating services in an enterprise
Prioritizing each team’s work to meet business objectives and maximize value to the network of firms
Communicating your vision, mission, and values to your people and leadership to drive alignment
Serving as the escalation point across all of your teams and rapidly unblocking issues
Ensuring software engineering best practices are being followed
Setting standards for container security, deployment methodology, vulnerability remediation, and infrastructure as code
Creating complex business process diagrams that clearly communicate concepts to stakeholders
Managing vendor relationships for both technology and resources
Leading optimization of cloud resources to drive down costs for Pw
C and your customers
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