Contract Specialist with English Bucharest

Contract Specialist with English
Bucureşti
Bucharest, Bucharest, Romania

Responsibilities:
- Ensure operational support to the Customer by processing all order management requests received from the Customer in a timely manner and according to the Customer’s instructions/procedures. - Assures interface between partners/customers, support sales, credit & collections, support business, delivery, process development and the customer. Makes sure that all the questions are answered in the agreed deadline - Assures full ownership for front office (FO) responsibilities and coordinate e2e activities including the involved
- and offshore partners. Actively applies and uses the
- offshore processes and work effectively with other teams. Translates customer requests - Assures the check and balance function for all
- /
- / and business relevant issues as well as to assure the compliance with policies - Assures check and balance function, business controls and audit compliance in order to secure client’ s financials. Assures compliance with the client’s standards of business conduct - Uses Customer’s internal tools - Meets customer’s expectations/targets/Key performance indicators - Sometimes needs to take over lead functions for customer projects from an admin point of view - Ensures that processes are optimized and that knowledge is transferred to all involved parties at the interfaces to other functions - Presents and escalates professional topics in the area of responsibility to the management team, the own team and adjacent teams - Takes over activities assigned by the manager - Initiates and attends interdisciplinary meetings - Analyzes processes and business cases in order to provide solutions for improvement Critical skills required: • Excellent English Communication Skills; • Good analytical & synthesis skills • Rigorous and accurate working style • Good working knowledge of MS Office (especially Excel) • Good Customer relationship capacity • Basic working knowledge and understanding of Enterprise Resource Planning (ERP) system • Problem solving oriented • Self & Professional motivation • Self-confidence & independence in decision making • Punctuality & Flexibility • Team work capability • Pro activeness Order Management-Level 1