Customer Excellence Representative - Now Hiring!
About this Position
Asa Customer Excellence Representative, you will play a key role inensuring seamless order processing and exceptional customer service for ourallocated clients. You will be responsible for managing orders, handlingcorrespondence related to promotional activities and complaints, and ensuringaccurate documentation in SAP.What you´ll do
- Responsible to ensure the orders processing from his assigned customers, the correspondence regarding the promotional activities and complaints.
- Ensures the processing of the assigned orders in the operating system (SAP) for the allocated customers
- Processes in SAP orders for promotional materials and products
- Issues return and correction invoices according to the information sent/approved by direct manager/ sales managers/ logistic manager
- Issues delivery notes and invoices, in cases established by the direct manager, according to particularities and requirements of Division activities
What makes you a good fit
- At least 1 year professional experience in similar activities
- University degree
- PC good knowledge ( MS Office, email)
- Work experience in operating systems (SAP – advantage)
- English – writing/reading/ speaking: very good
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid and work from anywhere policies
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Hybrid working
- Private accident and life insurance and private medical insurance
- Bookster
- Meal vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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