Customer Service Analyst - Opera Cloud
We are recruiting for the Global Customer Support team in Bucharest, part of the Global Customer Support Organization. As a technical support agent your primary responsibility will be to provide first level customer support for Opera Cloud and other related application products. Your tasks will involve resolving simple to moderately complex application functionality issues through various communication channels such as phone, service requests (SR), email, or chat.
Here are the typical duties associated with this role:
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- step instructions, suggesting configuration changes, or recommending best practices.
QUALIFICATIONS:
- centric approach is vital to provide exceptional support. You should be empathetic, patient, and attentive to customer needs and concerns. Strive to deliver a positive customer experience and exceed their expectations.
- quality support to customers.
By performing these duties, you will contribute to delivering exceptional customer support for Oracle Cloud applications and help customers make the most of their software experience.
Career Level - IC1
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Informații detaliate despre oferta de muncă
Firma: Oracle Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 16. 3. 2025
Postul de muncă activ
Fii primul, care se va înregistra la oferta de muncă respectivă!