Customer Service Representative (Croatian Speaker)
Job Title: Customer Service Representative (Croatian Speaker)
Location: Bucharest, Romania
Job Type: Full-time
About the Role
We are seeking a Croatian-speaking Customer Service Representative to join our team in Bucharest, Romania. As a key member of the support team, you will assist customers by addressing inquiries, resolving issues, and ensuring a seamless customer experience.
Key Responsibilities
- Provide exceptional customer support via phone, email, and chat.
- Handle inquiries related to products, services, and troubleshooting.
- Maintain accurate records of customer interactions.
- Work closely with other departments to ensure customer satisfaction.
- Uphold company policies and service standards.
Requirements
- Fluent in Croatian (C1/C2 level) and proficient in English (B2 level or higher).
- Previous experience in customer service, helpdesk, or a similar role is a plus.
- Strong communication and
- solving skills. - Ability to work in a
- paced environment. - Eligible to work in Romania (valid work permit or EU citizenship required).
What We Offer
- Competitive salary and benefits package.
- Full-time contract with growth opportunities.
- A dynamic and multicultural work environment.
- Training and career development support.
If you are passionate about delivering
- notch customer service and want to be part of a dynamic team, apply today!
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