Customer Service Representative with French - Cluj-Napoca

💡 Recomand: Consultați și oferte de muncă similare din care cu siguranță veți alege ceva potrivit.

Customer Service Representative with French
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

The person in this role will guarantee a positive experience for our customers and ensure quick and reliable processing of orders from booking to invoicing, as well as fast and
- informed responses to assist customers at any stage of the order.

By joining us as Customer Service Representative with French , in Cluj-Napoca , this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities. We look forward to seeing your application!

In This Role, Your Responsibilities Will Be:

Ensure consistent and effective information to the customer base, including order management, problem solving, price and lead time requests across all media (telephone, mail, etc. )

Check all information and guarantee their accuracy in registering orders

Provide a daily follow up of the order book and take actions in order to anticipate issues to satisfy the request of the customer

Advise customers about potential delays or issues related to the order and check feasibility of customer request in terms of lead times, certificates and documents required, as well as answer to basic technical questions

Provide awareness of customer complaints or any issues in the short time, tackle errors or mistakes as soon as identified, put the situation right and proposes correctives actions

Develop “commercial” skills by generating leads for sales through active listening and probing for customer requirements and opportunities

Contribute to continuous improvement: share issues across the team and propose corrective and preventative actions followed in actions plans to ensure the level of customer service required

Develop wide market knowledge and ensure a keen awareness of Fluid and Motion Control products portfolio offering

Who You Are:

You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.

You keep in touch with customers, and you engage in collaborative planning while you define overall goals and objectives.

For This Role, You Will Need:

Bachelor’s degree or equivalent experience

Proficient in English and French (verbal and written communication skills)

Minimum one () year work experience

Preferred Qualifications that Set You Apart:

Experience in a customer service role

Excellent Customer sense and strong analytical skills

Our Offer to You

We understand the importance of
- life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your
- life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

Detalii privind locul de muncă:

Firma:	Copeland
Localiția:	Cluj-Napoca Cluj-Napoca, Cluj County, Romania
Adăugat:	28. 9. 2024 Postul de muncă activ

Răspunde la anunț
Fii primul, care se va înregistra la oferta de muncă respectivă!

De ce să cauți de muncă pe Lucrezi.ro?

	În fiecare zi oferte noi de muncă
	Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni
	Lasă să-ți fie trimise noile oferte prin e-mail
	Fii primul care răspunde la noile oferte de muncă
	Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri)
	Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite
	Vă vom ajuta să găsiți un nou loc de muncă