Customer Service Specialist - German Speaker (m/f/d) Timișoara

Customer Service Specialist - German Speaker (m/f/d)
Timişoara
Timișoara, Timiș, Romania

Linde Global Services

Customer Service Specialist - German Speaker (m/f/d)

Timisoara, Romania｜req18887

What you will enjoy doing

• You will be developing trust relationships with a portfolio of major clients to ensure qualitative service
• Acquiring a thorough understanding of key customer needs and requirements
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Further, you will ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• You will actively participate in the digitalization and task automation processes, contributing to the company's evolution towards digital transformation
• You will process activities such as: contract management, customer master data, pricing management,
  invoicing, credit debit limits, support for order management

What makes you great

• You have great communication skills, both written and verbal
• Mandatory advanced level of German language (B2-C) and medium level of English language
• Further, good knowledge of MS Office package (Outlook, Excel, Word, Power
  Point) is required in this role
• Equivalent knowledge and experience using ERP systems (SAP preferential)
• You have customer support / customer service experience
• Detailed oriented and
  - solving skills
• You are able to collect, interpret and use data effectively, driving digital transformation

Why you will love working with us

Linde Global Services Timisoara (LGST) is the shared service center of Linde plc in Romania. From Order-to-Cash activities (such as order processing, fulfillment & shipping, customer master data, credit management, query management & customer support, invoice generation & payment, asset management & data management) to Controlling & Reporting, Business Intelligence, Continuous Improvement & Automation areas, the services provided by our international hub are essential to the daily running of different divisions of Linde plc.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

What we offer you!

We are a community of determined and proactive people, empowered to turn a challenge into an opportunity of learning and developing. We value a culture based on communication, mutual support and constructive competition while having fun together. In addition to an attractive compensation and benefits package, we offer you the opportunity to have an impact on the
- being of our customers and the chance to tailor your career growth.

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Your contact

Linde Global Services Romania S. R. L.
Linde HR Team

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.