Customer Success Manager
Our client is looking for a Customer Success Manager to join their London based team. They are a
- leading AI-powered platform revolutionising the way companies handle and analyse their legal and compliance documents.
Using advanced machine learning, our client empowers teams with deeper, faster insights, helping them make more informed decisions in a competitive landscape. We are a team of innovators and
- solvers, committed to reshaping the future of document analysis.
Role Overview:
As a Customer Success Manager at our client, you will play a key role in ensuring our clients maximise the value from our solutions. You will be responsible for onboarding new clients, guiding them through their journey, and ensuring they are
- supported to reach their goals. This role requires a combination of technical understanding, an analytical mindset, and outstanding people skills to communicate complex insights effectively to diverse audiences. You will be our clients' advocate, ensuring they have an exceptional experience at every touchpoint.
Key Responsibilities:
- lasting relationships with clients, acting as a trusted advisor to understand their needs and challenges.
-
- date on product updates and ensuring clients understand how to leverage them.
Key Requirements:
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
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