Customer Success Renewal Specialist
Răspunde la anunț The Customer Success Renewal Specialist part of the Customer Success Center Of Excellence plays a key role in running a Customer portfolio renewal
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- end engagement from the offering, the ordering to the invoicing.
The renewal specialist ensures high customer satisfaction during the renewal cycle, ensures a high level of data accuracy, and partners with all internal stakeholders involved in the renewal process & pricing to provide a seamless customer successful interaction.
Success in this role requires a high level of organization and coordination with
- functional teams such as Customer Success, Sales channels, Administration, Legal, Accounting, and others!
In This Role, Your Responsibilities Will Be:
- time renewal rate
Who You Are:
You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage the expression of diverse ideas and opinions empowering your team. You serve as a strategic partner to build, grow, and maintain profitable and
- lasting relationships with key accounts!
For This Role, You Will Need:
Preferred Qualifications that Set You Apart:
Our Offer to You:
We understand the importance of
- life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to build a workplace that is encouraging and rewarding. Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your
- life mix. Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion, and positively contribute to communities around you
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