Customer Support Agent with English and Japanese
About us: At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering
- notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for ways to do things better. Our team works together towards common goals and we value each member's contributions to our mission of continuous improvement and innovation. Player Support Agent with English & Japanese
As a Player Support agent, you will be supporting the players of a Live game, assisting them with queries regarding account settings, gameplay, purchasing, basic troubleshooting, and other miscellaneous
- related question they may have. Of course, we are not limiting ourselves just to this, as we want to be as close as we can to the community and listen and gather their valuable feedback when they reach out to us. Job Purpose: First and foremost, one of our core values is Culture , and this is reflected in our daily activities. We value each one of our players and we like to consider ourselves as their trusty friends and be there for them whenever they need us. We are devoted to giving our partners incomparable services by demonstrating exceptional quality, understanding cultural differences, and showing empathy, proactiveness, and resourcefulness.
Primary Duties and Responsibilities:
Qualification & Requirements:
- paced environment dealing with constant change.
- focused role is preferred, but not essential.
OS/Android/Switch/Play
Station/PC experience.
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