Customer Support Engineer L3
We are looking for a Support Engineer Level to join our team!
Are you a client focused and analytical problem solver? Do you love technical challenges? Do you consider yourself organized and responsible?
Who we are:
Enghouse Networks is a product company making commercial
-
- shelf software for telecom operators, carriers, and wholesalers worldwide. We think of ourselves as ambitious,
- solving relationship builders. At Enghouse every individual matter, new initiatives that can improve our products or the processes by which we work are always welcome and encouraged. People who put words into action are the ones we get along with and the ones that like us the best. So, if you share any such ambitions you may want to look our way.
We are now strengthening our Operations team based in Stockholm, Sweden and Bucharest, Romania with a driven and motivated Support Engineer Level. As a Support Engineer Level you have an important and central role within our organization as you will be in direct and daily contact with our clients. The job you do will matter!
What will you be doing?
You will work within a global team of highly skilled engineers dedicated to delivering the highest quality to our customers, and we take pride in our very happy customers.
The role of the Support Engineer Level involves responsibility for customer engagement, deployments, integration projects and support.
To be a good match for the role, we see that you have advanced troubleshooting of BSS applications (business support systems), as well as general troubleshooting of related
- party software and system environment. The systems are developed and run on Linux server environment, the databases are Oracle or Postgre
SQL
Your daily responsibilities will include:
- level designs and solutions.
- party software, and system environments, in order to proactively reduce support requests.
Would you fit in our team?
You’d likely be an appreciated contributor to our team if you:
We emphasize the importance of:
SQL, T-SQL as well as UNIX/Linux
What we believe is advantageous:
- heavy applications.
Shift.
We appreciate the enthusiasm of all applicants, and while we thank you for your interest, only those selected for an interview will be contacted. Enghouse is proud to be an
- opportunity employer, ensuring that all applicants are considered without discrimination, and accommodations will be provided upon request during the hiring process. Ready to revolutionize the future with us? Apply now!
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