Customer Support Officer
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Long Description
Ideal Candidate :
• At least 2 years of relevant experience in planning and coordinating client requests;
• Good experience in using ERP, MPR planning system and Office pack;
• Excellent interpersonal and problem solving skills;
• Technical academic background (preferred);
• Have very good analytical skills;
• English – B1+.
Main responsibilities :
• Responsible for purchase order intake, order review and checking against the set of conditions
• Review of customer portals & update of the delivery dates;
• You are comfortable in online environment and able to learn from online portal tutorials;
• Communication management with the customer related to delivery schedules and general purchase order requirements;
• You will be working closely together with the internal program management and business development team in order to capture the customer requirements and correctly translate them to the organization;
• You will be generating reports and collecting information in support of customer demand management;
• You are ready to always pick up the request of the customer and answer it with support of the internal organization;
• Work in an international setting with Belgium and USA.
• Maintain, update or create work procedures and tutorials when necessary.
We offer :
• Meal tickets;
• Christmas & Easter gift tickets;
• Transport bonus;
• Summer Holiday bonus;
• Recommendation bonus;
• Performance bonus;
• Seniority Bonus;
• Loyalty bonus;
• Paid days off - for special family situations;
• Life insurance;
• 7card;
• Multicultural mentality - BMT Aerospace division is firmly focused on international growth being active in 3 locations worldwide: the USA, Romania and Belgium.
Fii primul, care se va înregistra la oferta de muncă respectivă!
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