Customer Support Specialist with German
Customer Support Specialist with German
Michelin is hiring!
- - - - - - - - - - - -
This role is responsible for the management of a designated portfolio of signed contracts with customers and responsible for all elements related to their management including the billing process and offerings. The Customer Support Specialist will assist customers and service providers, seeking solutions to meet their needs with efficiency, agility and quality while respecting the company values.
What we’re looking for:
Bachelor’s degree;
Fluency in English and German (at least B2 level);
Customer support or invoicing experience;
Problem solving skills and
- oriented approach;
Team-worker attitude and proactivity;
Analytical skills;
The Customer Support Specialist will be responsible for:
Management of contracts / prices / commercial conditions:
Correct and timely setting of manual prices and commercial conditions based on contracts and information from the Key Account Manager;
Verification of contracts, price accuracy and commercial conditions;
Creation of customers and suppliers accounts;
Ensure correct execution of the contract.
Invoicing:
Collection and analyzing the necessary data for the preparation of invoices, for all revenue streams;
Calculation and validation of invoices at the expected deadlines (billing calendar);
Management of vehicle inflows exits and transfers to ensure the correct updating of the customer's fleet;
Issuing corrective documents and resolution of anomalies;
Dealing with value complaints received from customers and service providers;
Compliance with financial transaction rules;
Issuing reports requested by partners, customers, service providers, managers, according to the data agreed in the operational calendars or ad hoc requests.
In Michelin we offer:
- office options
How we recruit:
Once you submit your application, one of our recruiters reviews it. If your profile fits our role:
Pass all stages with flying colors, and we’ll send you our offer.
LET’S INSPIRE MOTION FOR LIFE
Where do success and ideas come from? We strongly believe they come from collective intelligence.
Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.
What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.
That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.
Michelin, a leader in the field of tires, is dedicated to sustainably enriching the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.
#LI-Hybrid
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
De ce să cauți de muncă pe Lucrezi.ro?
Alertă job![]()
În fiecare zi oferte noi de muncă ![]()
Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni ![]()
Lasă să-ți fie trimise noile oferte prin e-mail ![]()
Fii primul care răspunde la noile oferte de muncă ![]()
Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri) ![]()
Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite ![]()
Vă vom ajuta să găsiți un nou loc de muncă
