Darwin Support Associate @DARWIN
Răspunde la anunț
Description:
As a Darwin Support Associate , you will work within the Managed Services Department, as part of the Darwin Administration Support team. As part of our team, you will help support a portfolio of clients, assist in managing their
-
- day needs and use of Darwin, and perform administrative tasks when clients decide to outsource payroll and provider processes to DARWIN. Your main focus will be to deliver an excellent and consistent experience for all our clients.
The role will focus on ensuring that administration from Darwin supports the delivery of the client's benefit package efficiently, as well as supporting the client's HR or Payroll representatives to answer any individual queries raised.
Supporting relationships:
- specific problems and assist in the implementation of appropriate solutions to provide an exceptional service; putting the client at the centre of what we do
- mail and/or via telephone promoting the development of a solid working relationship
Service Delivery:
-
- usual capacity
- specific Key Performance Indicators
Problem Solving:
- line support fixes in line with the agreed Service Fixes Methodology
YOUR EXPERIENCE & VALUES
Our Darwin Support Associates are passionate about delivering a
- quality service. We want people with the confidence to guide both internal and external stakeholders to coordinate process efficiencies and support our clients in the use of our
- leading software.
Behavioural Skills
- task and prioritize time effectively
- facing role
Technical Skills
Point
OUR BENEFITS & CULTURE
- growing, innovative company with lots of room for progression and career growth
- friendly environment that encourages learning and initiative;
- life balance, whether that's standard working,
- time working, or working from home
As a company, we are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. Our teams will jointly identify at least one “anchor day” per week on which the full team will be together in person. This unwavering policy is carefully crafted to enhance team unity, inspire creativity, and foster meaningful interactions between our colleagues, to help build our culture and local communities.
Darwin is part of Mercer Marsh Benefits (MMB), a 7, 000-person-strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. More than 4 million people are already using our platform.
Darwin™ is a
- leading and specialized global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative Saa
S (Software as a Service) platform has transformed the employee benefits industry. We are
- paced, ambitious,
- focused and on a journey to innovate and develop products that truly impact people’s lives and the market in which we operate.
Here at Darwin, we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things.
Wherever we are in the world we inspire connections and take great care to make working at Darwin a rewarding and meaningful career experience.
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
De ce să cauți de muncă pe Lucrezi.ro?
În fiecare zi oferte noi de muncă Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni Lasă să-ți fie trimise noile oferte prin e-mail Fii primul care răspunde la noile oferte de muncă Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri) Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite Vă vom ajuta să găsiți un nou loc de muncă