Data Content Reviewer with German
Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the
- changing landscape of the business environment.
Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.
Building
- term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.
Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.
Role description:
- Understand Client Policies and Guidelines;
- Strong research, analytical and decision making skills;
- Logical reasoning skills;
- Pay attention to detail;
- Overall ownership of language specific glossaries, style guides, and translation memory management strategy;
- Serve as an arbitrator when differences of opinion arise during translation activities;
- Ownership of language quality metrics, internal and external;
- Demonstrate aptitude to working effectively autonomously with minimum supervision;
- Ability to adapt quickly to constantly changing priorities;
- Resolve issues and express ingenuity as required;
- Identify and escalate any potential issues in the process;
- Make decisions according to the defined Policies and Procedures;
- Identify improvement opportunities in workflow and suggest solutions;
- Interact effectively with other internal and Client teams;
- Review and validate images;
- Achieve quality standards for all relevant met.
Qualifications:
- Fluent in German (B2) and at least Upper Intermediate English;
- BPO background is a plus;
- Customer Interaction Handling;
- Problem Solving Escalation Management;
- Data Quality;
- Operational Excellence;
- Service Level Agreement handling;
- Attitude to work according to defined procedures routines, escalating any discrepancy or missing instruction;
- You own a Bachelor's Degree.
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