Data Reviewer with French Bucharest

Data Reviewer with French
Bucureşti
Bucharest, Bucharest, Romania

Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the
- changing landscape of the business environment.

Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.

Building
- term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.

Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.

Responsibilities:

•  Ensure meticulous attention to detail in all tasks.
•  Maintain and manage
  - specific glossaries, style guides, and translation memory strategies.
•  Act as the primary
  - maker in resolving
  - related differences of opinion.
•  Oversee internal and external language quality metrics to ensure consistent standards.
•  Demonstrate the ability to work autonomously with minimal supervision.
•  Quickly adapt to shifting priorities and changing project requirements.
•  Resolve issues with resourcefulness and creativity as needed.
•  Identify and escalate any potential workflow issues promptly.
•  Make informed decisions in alignment with established policies and procedures.
•  Recognize and propose opportunities for workflow improvements.
•  Collaborate effectively with both internal and client teams.
•  Review and validate images to ensure quality and relevance.
•  Meet and uphold all applicable quality standards for assigned tasks.

Requirements:

•  Fluent in French (B2+/C1) and at least Upper Intermediate English.
• Ready to work back office 80 per cent and 20 per cent in contact center when needed.
• Insurance background is a plus.
• BPO background is a plus.
  
• Customer Interaction Handling.
• Problem Solving Escalation Management.
• Data Quality.
• Operational Excellence.
• Service Level Agreement handling.
• Attitude to work according to defined procedures routines, escalating any discrepancy or missing instruction.
• You own a Bachelor's Degree.