Dutch Junior Customer Care
What We Offer:
- Attractive Salary: Competitive compensation tailored to your experience.
- Monthly Work-from-Office Allowance: 900 RON.
- Meal Tickets: 25 RON per working day to ensure you’re fueled throughout your day.
- Private Medical Insurance: Comprehensive health coverage for your peace of mind.
Key Responsibilities:
- Respond promptly to customer inquiries via email, phone, or chat.
- Provide accurate information about products, services, and policies.
- Resolve customer issues efficiently and escalate complex cases when needed.
- Maintain records of customer interactions and update systems accordingly.
- Collaborate with team members to enhance the overall customer experience.
Qualifications:
- Fluency in Dutch (both written and verbal) is essential.
- Proficiency in English for internal communication.
- Excellent communication and interpersonal skills.
- Problem-solving mindset and ability to work in a
- paced environment. - Previous customer service experience is a plus but not mandatory.
Work Setup:
- Hybrid model: Work remotely with
- site days as required. - Flexible schedule to support
- life balance.
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