Dynamics Integration and Automation Lead
Integration and Automation Lead - Dynamics
Location: Hertfordshire (Once per month)
Salary: £60,
Job Overview:
As the Integration and Automation Lead, you will be responsible for leading the design, development, and implementation of integration and automation solutions using Dynamics. You will be at the forefront of automating business processes, integrating various systems (including Service
Now and other ITSM platforms), and enhancing the company's digital landscape through efficient use of APIs and other integration tools. Your role will involve collaboration with
- functional teams to ensure seamless workflows and optimized processes across the IT ecosystem.
The ideal candidate will have significant experience in Dynamics , ITSM platforms, Service
Now, and building robust integrations using APIs. You will play a pivotal role in driving the company's digital strategy by streamlining business operations and ensuring data consistency across platforms.
Key Responsibilities:
Oversee the design and delivery of
-
- end integrations between Dynamics and other systems such as Service
Now, ITSM platforms,
- party applications, and cloud services.
Develop and implement automated workflows that streamline business processes across various departments, enhancing efficiency and reducing manual intervention.
Design and implement API-based integrations to ensure seamless data exchange between internal and external systems. Manage API configurations, security, and performance optimization.
Implement ITSM best practices by integrating systems like Service
Now with Dynamics , ensuring that service management workflows are optimized for IT operations, incident management, and service delivery.
Work closely with stakeholders from IT, business units, and external vendors to understand integration requirements, provide technical recommendations, and deliver solutions aligned with business goals.
Define and implement governance processes for managing integrations, ensuring compliance with data security, and maintaining system integrity. Establish best practices for integration development and automation.
Provide technical leadership, mentoring, and guidance to other team members, promoting a collaborative and
- sharing environment. Participate in code reviews and solution design workshops.
Conduct thorough testing of integration solutions, identifying and resolving any issues related to data flow, connectivity, or automation scripts. Implement monitoring tools to proactively address integration failures.
Create and maintain detailed documentation of integration processes, architecture, and workflows. Provide training and support to internal teams to ensure smooth operation of integrated systems.
Required Skills & Experience:
Now or similar ITSM tools, including integration with Dynamics.
Script, C#, . NET, or other relevant programming languages for customization and API development.
- solving skills.
- functional teams.
Preferred Qualifications:
Now, or relevant ITSM platforms.
Ops practices, including CI/CD pipelines for deploying integration solutions.
- based solutions.
Benefits:
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
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