Field Tech Senior Manager - Bucharest

Field Tech Senior Manager
Bucureşti
Bucharest, Bucharest, Romania

Job Description

Req ID: 304035

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and
- thinking organization, apply now.

We are currently seeking a Field Tech Senior Manager to join our team in Country wide, București (RO-B), Romania (RO).

Overview

Leads the coordination of field technical activities including installation, implementation, repair, preventative maintenance, and engineering change upgrades. Ensures records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with solution management and sales specialists in resolving solution problems. Ensures product problems are brought to the attention of the design department.

Tasks

Provides direct supervision to a large team of operational, service or administrative team members.

Performs work guided by operational and project objectives.

Sets and communicates clear expectations for work outcomes and manages performance.

Manages a larger field service team and/or a supplier relationship.

Regularly coaches and mentors team members.

Regularly reviews the work and performance of team members.

Supports leadership team in business process improvements.

Ensures team achieves specific performance metrics.

Key Skills

strong management / project management experience, ideally 5+ years

advanced communication and persuasion skills for working with partners

English proficiency

IT field service deep understanding

Preferred Skills

experience in remote and multicultural management

hardline manager experience for a small team

experience with Service
Now ticketing tool

availability to travel abroad 1-2 times per year

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and
- up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3. 6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us. nttdata.com

NTT DATA endeavors to make https://us. nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us. nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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Detalii privind locul de muncă:

Firma:	NTT DATA
Localiția:	Bucureşti Bucharest, Bucharest, Romania
Adăugat:	6. 12. 2024 Postul de muncă activ

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