Financial IT Solutions Specialist (morning/night shift)
The core element of the role will be the effective support of Financial IT Solutions for both internal and external users, as well as any other financial solutions deployed at a later stage.
Shifts distribution:
1 week/month: night hours, fully remote
1 week/month: early morning hours, fully remote
The other 2 weeks: standard schedule: 9
- 6 pm, hybrid
Ideal Candidate- Education: Graduate - Bachelor/ master’s in economics, Business, Computer Science, or Industrial Engineering;
- A minimum of 2 years of ︋︄︄︍︁︇︅︌︂︆︄︃︁︁︎︌︈︂︇︍︈︆︅︊︄︈︌︊︎︂︎relevant experience in a related IT platforms architectures function either as part of the IT or Finance organizations;
- Fluent in English;
- Good communication skills, structured approach tailored to the audience interactions. Capable to communicate efficiently to stakeholders in a
- technical manner; - A team player that shows flexibility and perseverance in managing a good working relationship with colleagues and internal stakeholders;
- Customer orientation, detail focused and
- solving attitude; - Previous successful client service experience is considered an advantage;
- Ability to analyze, prioritize and execute tasks;
- Experience of working in a global, virtual environment is considered an advantage.
Responsibilities- Provide solutions to clients via ticketing applications and emails;
- Provide solutions to clients via ticketing applications and emails ︁︀︂︃︃︈︃︁︃︀and document the interactions appropriately;
- Identify, troubleshoot, and resolve technical issues;
- Provide demos and trainings to Mazars internal and external users;
- Maintain high standards for client support services;
- Develop monitoring and reporting of data flow;
- Be involved in the implementation phase of new applications, in building training documentation or following up on various project matters;
- Create a knowledge base with updates and maintenance of technical documentation;
- Seek to always improve standard operating procedures to enhance client experience and the quality and consistency of the services provided.
What we offer- A competitive financial package, including but not limited to budget for a flexible benefit platform, health insurance, yearly performance bonuses and, based on your tenure within Mazars, private pension fund;
- A blended working schedule, prioritizing working remote and your safety;
- An environment where personal development is encouraged;
- A people focused organizational culture of continuous learning and coaching.
- Education: Graduate - Bachelor/ master’s in economics, Business, Computer Science, or Industrial Engineering;
- A minimum of 2 years of ︋︄︄︍︁︇︅︌︂︆︄︃︁︁︎︌︈︂︇︍︈︆︅︊︄︈︌︊︎︂︎relevant experience in a related IT platforms architectures function either as part of the IT or Finance organizations;
- Fluent in English;
- Good communication skills, structured approach tailored to the audience interactions. Capable to communicate efficiently to stakeholders in a
- technical manner; - A team player that shows flexibility and perseverance in managing a good working relationship with colleagues and internal stakeholders;
- Customer orientation, detail focused and
- solving attitude; - Previous successful client service experience is considered an advantage;
- Ability to analyze, prioritize and execute tasks;
- Experience of working in a global, virtual environment is considered an advantage.
- Provide solutions to clients via ticketing applications and emails;
- Provide solutions to clients via ticketing applications and emails ︁︀︂︃︃︈︃︁︃︀and document the interactions appropriately;
- Identify, troubleshoot, and resolve technical issues;
- Provide demos and trainings to Mazars internal and external users;
- Maintain high standards for client support services;
- Develop monitoring and reporting of data flow;
- Be involved in the implementation phase of new applications, in building training documentation or following up on various project matters;
- Create a knowledge base with updates and maintenance of technical documentation;
- Seek to always improve standard operating procedures to enhance client experience and the quality and consistency of the services provided.
- A competitive financial package, including but not limited to budget for a flexible benefit platform, health insurance, yearly performance bonuses and, based on your tenure within Mazars, private pension fund;
- A blended working schedule, prioritizing working remote and your safety;
- An environment where personal development is encouraged;
- A people focused organizational culture of continuous learning and coaching.
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
De ce să cauți de muncă pe Lucrezi.ro?
În fiecare zi oferte noi de muncă Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni Lasă să-ți fie trimise noile oferte prin e-mail Fii primul care răspunde la noile oferte de muncă Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri) Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite Vă vom ajuta să găsiți un nou loc de muncă