Front-Back Office Analyst with German Timișoara

Front-Back Office Analyst with German
Timişoara
Timișoara, Timiș, Romania

Linde Global Services

Front-Back Office Analyst with German

Timisoara, Romania｜req18502

What you will enjoy doing

• Your main responsibility will be to provide product and service information to customers in order to insure timely delivery and excellent customer ex
• On a daily basis you will receive, verify, and process monthly, all the invoices and annexes, according to procedures and contracts concluded with the customers and/or collaborators.
• Responsibilities include input data and information into the system regarding invoices and responses from customers, and process changes or corrections when requested.
• Analyse complaints and requests from customers and propose solutions; Request approvals, when necessary, for implement corrections and changes; Communicate solutions and feedback to the customer.
• Supporting with administrative issues (e. g. , services such as cylinder management, web store, credit note procedures, visitpreparation), collaboration, support, and management of the field sales forceregarding the implementation of sales and marketing targets (e. g. , pricingpolicy, contribution margin, collection management, payment target).
• Part of your role will also be to intake orders for cylinders/other containers, process them in a
  - oriented and efficient manner or forward them tospecialist departments and bring about a solution for questions of thecustomer.

What makes you great

• You have great communication skills, both written and verbal
• Mandatory advanced level of German language (B2-C) and medium level of English language
• Further, good knowledge of MS Office package (Outlook, Excel, Word, Power
  Point) is required in this role
• Equivalent knowledge and experience using ERP systems (SAP preferential)
• You have customer support / customer service experience
• Detailed oriented and
  - solving skills
• You are able to collect, interpret and use data effectively, driving digital transformation

Why you will love working with us

Linde Global Services Timisoara (LGST) is the shared service center of Linde plc in Romania. From Order-to-Cash activities (such as order processing, fulfillment & shipping, customer master data, credit management, query management & customer support, invoice generation & payment, asset management & data management) to Controlling & Reporting, Business Intelligence, Continuous Improvement & Automation areas, the services provided by our international hub are essential to the daily running of different divisions of Linde plc.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

What we offer you!

We are a community of determined and proactive people, empowered to turn a challenge into an opportunity of learning and developing. We value a culture based on communication, mutual support and constructive competition while having fun together. In addition to an attractive compensation and benefits package, we offer you the opportunity to have an impact on the
- being of our customers and the chance to tailor your career growth.

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Your contact

Linde Global Services Romania S. R. L.
Linde HR Team

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.