Guest Relations Ambassador (RELOCATION) Timișoara

Guest Relations Ambassador (RELOCATION)
Timişoara
Timișoara, Timiș County, Romania

The Offer

• Relocation Opportunity in Saudi Arabia!
• Health insurance
• 21 days paid leave
• Free annual air tickets
• Free transportation
• Family allowance
• Spacious and
  - equipped living space

The Job

• Interact with guests in a friendly and professional manner, making them feel comfortable and valued;
• Accommodate guests according to their needs, ensuring guests have a seamless journey;
• Provide information about facilities, services, and amenities available in the venues, or along the journey;
• Assist guests with their arrival experience, including any handling of luggage, or guide them to the luggage transfer team;
• Assist guests to seating areas, take or prepare food and drink orders, clear and set tables, and serve food and beverages (where applicable);
• Handle cash and digital transactions and operate the ticket booking system;
• Ensure all transactions are completed accurately and efficiently.

The Profile

• Maintain a working knowledge in the area of guest accessibility (ADA);
• Proficiency with Microsoft Office Suite programs (Excel, Word, Outlook);
• 5+ years’ experience within a major hotel group / hotel management company in the capacity of Guest Services, Customer Service, or Hotel Front Desk/Concierge Service;
• High Level of the English language is a must. to effectively liaise with the stakeholders of the region

The Employer

Our client is seeking talented professionals from Eastern Europe to join a team in Saudi Arabia for a
- end hospitality and customer service project.