Head of Order Desk - Romania Business Centre Bucharest

Head of Order Desk - Romania Business Centre
Bucureşti
Bucharest, Bucharest, Romania

FLS is a leading, minerals processing supplier to the global mining industry. We deliver proven technologies and services and expertise across the lifecycle of operations, and have set targets of providing solutions for
- emissions mining by 2030 with our Mission
Zero programme. We are building a new Global Business Center (GBC) in Bucharest. Our GBC in Bucharest will provide key services across our business including IT, Finance, HR, Customer Service and our Manufacturing Center of Excellence…just to name a few. At FLS, we empower the future of Mining to operate more sustainably and if you want to contribute to this important work, let’s talk!

We are a globally, diverse, and multicultural organization with ~8, 000 colleagues operating out of 40+ countries earning about 3b EUR in 2023. In addition to a competitive salary and benefit package, we provide an environment where individuals can apply their expertise and discover their potential through many different career opportunities and locations. Come join us!

Job Scope

The Head of Global Order Desk in SBL oversees the
-
- end process of preparing proposals, securing orders, and ensuring the efficient execution of contracts on a global scale. This role is critical in driving business growth by managing the proposal process, optimizing order execution, and ensuring that customer expectations are met or exceeded. The Global Head will work closely with
- functional teams, including sales, engineering, procurement, and logistics, to deliver
- quality proposals and flawless order fulfillment. Takes ownership for effective establishment, integration, and management of the Global Business Centres and Industry Order Desk of assigned product lines within the Service Business Line. The role is responsible for streamlining global processes, gradually moving closer to, and allowing for, one global process, enabling a higher service level for the sales organizations. The role will ensure collaboration and alignment with the regional order desk teams.

The role is established under the Commercial Operations & Business Development team in SBL. In Commercial Operations & Business Development we commercialize the customer data we have across the organization. Focus is on sales enablement of the entire organization, but in particular the sales teams. We create a common toolbox and processes for everyone that makes it easy to focus on customers, and hence allowing for growth of the business.

Your responsibilities

What you bring

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.