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Head of Workforce Management & BI
We´re working with a leading B2B solution provider who are looking to recruit a Head of Workforce Management & BI for their brand new offices in Bucharest.
DUTIES AND RESPONSIBILITIES:
- Develop and implement workforce management strategies, policies, and procedures to meet business objectives
- Forecast staffing needs to ensure operational demands are met with the right talent
- Manage scheduling processes using tools like UKG Virtual Roster, Pit Manager, and Turnstiles software
- Monitor workforce data, identify trends, and recommend improvements in staffing and shift patterns
- Collaborate with internal departments to align workforce management with business goals
- Lead, coach, and motivate workforce management and business intelligence teams
- Provide regular reports on staffing, labor costs, overtime, and employee satisfaction to senior management
- Manage the workforce management budget efficiently
- Drive continuous improvement and best practices across workforce management processes
- Develop and implement training programs for the workforce management team
- Build productive relationships with senior leaders and external partners
- Ensure compliance with company policies and standards and report any violations.
REQUIREMENTS:
- Minimum of 3 years of experience in same / similar role (WFM/Work
Force/Forecasting) and clearly able to demonstrate experience/abilities
- Proficiency in English & Romania (written and verbal)
- Knowledge with Romanian Labor law
- Bachelors Degree preferred or equivalent experience in a relevant field
- Advanced skills in Microsoft Office tools (Excel, Word, Power
Point, Outlook) - Proven leadership experience managing
- performing teams - Strong
- making and interpersonal skills - Experience within i
Gaming or Live Casino environments would be a huge advantage
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Comprehensive benefits including private health insurance, daily office meals, weekly therapeutic massage, welness subscription card, and a quarterly bonus
- Career development opportunities with continuous growth and improvement within a leading international tech company
- Comprehensive training following high industry standards
- Friendly and supportive work environment
- Exceptional growth opportunities within an international company
- And many more!
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