HR Advisor (French speaker)
Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As an organization we are committed to developing the next generation of Makers and Bakers. Joining us in our fast paced and
- changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.
We are seeking an enthusiastic individual to join our organization in the role of HR Advisor (French Speaker)
How you will contribute
You will serve as the first point of contact for questions relating to your process area of responsibility, providing
- quality and timely customer service and ensuring that all requests are fully understood. In this role, you will work within service level agreements, communicating when cases are escalated. In addition, you will be responsible for the accurate collection of case details and employee data, provide general information on policies and procedures, and answer questions based on FAQs. You will also be asked to provide feedback and propose improvements in your area of responsibility and to record and track cases in the case management system, assigning a severity level and following through to ensure that cases are resolved and that service level agreements can be measured and improved. This role requires you to comply with quality assurance and data protection activities.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- user scenario and judgment skills to respond to all types of
- related questions
More about this role
What you need to know about this position:
HR Advisor sits within our new HR Shared Service Center and provides generalist HR advice and guidance on HR policies, processes, and general colleague queries, acting as the first point of contact for Mondelez employees where
- service is either unavailable or where the query cannot be resolved through
- service channels available.
Key Responsibilities :
Operational Delivery
- quality and timely customer service and ensuring that all requests are fully understood.
Continuous Improvement
What You Will Bring
- user scenario and judgment skills to respond to all types of HR-related questions
Nice to have:
What’s in it for You
We’re Europe’s biggest and best snacking company. Milka, Oreo, Toblerone, Cadbury, Oreo, bel
Vita, Marabou, LU are some of the iconic brands in our portfolio and we work across 48 markets to create brands consumers love.
Join us in Romania for an exciting and progressive career. Not only will you be working with Iconic Brands, you'llhave the opportunity to move cross functionally, and work with the best talent in the industry. Join us today!
Additionally you will be eligible for an extensive benefits package (subject to taxation in accordance with local legal requirements and existing benefits plan).
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
RegularService Operations (Delivery)Global Business Services
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