HR Operations and Delivery Associate III Iași

HR Operations and Delivery Associate III
Iaşi
Iași, Județul Iași, Romania

Through our dedicated associates, Conduent delivers
- critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

HR Operations and Delivery Associate is responsible for :

• Provide support to clients (Global Talent Acquisition team, Candidates, Hiring Managers to resolve the issues.
• Work with the Vendors, Global HRIS and Conduent support team to troubleshoot and resolve issues.
• Answer general client queries.
• Following up with customers as needed to ensure any problems are resolved.
• Maintaining database with records of interactions with customers (Ticketing System).
• Participate is application testing when required.
• Other related tasks as required.

The ideal candidate:

• Good knowledge of English (B2 upwards)
• Bachelor's degree diploma 
• Attention to details
• Experience in a customer support environment
• Experience in handling senior
  - level emails
• Availability to work in a hybrid model ( 2 days/week from the office)
• Availability to attend the professional trainings in the  first 6-8 weeks ( 1pm – 10pm Romania time)

Interpersonal Skills

• Team Player
• Must be able to communicate effectively via email and verbally.
• Must be able to maintain confidentiality with items being processed.
• Positive work attitude
• Detail oriented.

What we offer:

• Attractive salary;
• Permanent contract;
• On-site/Hybrid work model;
• Full-time Monday to Friday from  9am – 6pm  (without night shifts);
• Professional trainings in the  first 6-8 weeks ( 1pm – 10pm Romania time) than regular schedule : 9am – 6pm ( 1 hour lunch break)
• Good opportunities to develop a professional career.
• Work in a dynamic international environment;
• Newly refurbished attractive
  - plan office space in Palas, Iasi;
• Access to comprehensive learning, training, and development via our extensive Global learning platform.  
• Opportunity to apply for external professional training and courses that can be
  - financed by Conduent.
• Global Company, working in an international diverse and inclusive environment.

And our attractive extras for all our Associates:

• Private medical insurance coverage;
• Free access to the Bookster library;
• Cafeteria plan;
• Card Partener Program; 
• Meal tickets;
• Referral bonuses for new hires recommended by you.