Incident Support Analyst/Business Analyst/ IT Project implementation Bucharest

Incident Support Analyst/Business Analyst/ IT Project implementation
Bucureşti
Bucharest, Bucharest, Romania

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Incident Support Analyst/Business Analyst/ IT Project implementation

 

Bucharest

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.   And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

This is a key position supporting the Finance Business Operation team. More particularly in the service "Billing - Credit & Collections".

Day-to-Day Responsibilities​

• You will be in charge of translating customer needs into our billing systems.
• You will find  solutions that will ensure optimal "Time To Market" implementation of new products, services and price adjustments.
• You will work within the billing department,  closely with IT teams, business, financial
• You will be able to perform complex analyses on Billing - Credit & Collections and you know how to translate this into concise management reporting
• You will propose improvements in both the billing and collecting process which should have short and
  - term positive impact on our financial results
• You will perform  analyses and controls within our "Order To Cash" process to ensure that all our products & services, that Worldline delivers to our customers, are fully and correctly billed
• You will follow up very specific Billing - Credit & Collection projects that are not necessarily part of our standard processes and this in the context of "Revenue Assurance" and "Cash Collection"
• You will participate in the implementation for the billing tool, in testing new functionalities, new products, invoices, pricing and collaborate with different teams from billing and it contact center.
• You will offer support to operational teams, get involved in incident solutions, escalation management, segregation of duties
• You will be responsible for reporting and queries, creating dashboards for the management, business in Order to Cash Department and be involved in the process of creation of contracts, master data, interface
  - controls, solving errors , queries.
• You will be performing business analysis from a financial and IT system functionality standpoint in small and big projects, migration of systems
• You will also be involve din incident level support, as second line support, analyses of process, change management and continuous improvement

Education and Skills we need:

• Bachelor degree in Finance or IT (process related)
• Experience in a similar function
• Affinity with Finance elements
• Interest in project related activities with varying degrees of complexity
• Good analytical skills and ability to summarize
• Advanced proficiency in excel is a must (power BI / power query)
• Experience with ERP and Finance systems would be beneficial (Oracle, SAP)
• Fluent in English spoken and written (French / Dutch is a plus)

Competencies we’d like:

It would be great if you have the following skills, too:

• Analytical & Integrative thinking ability
• Accurate and organized
• Creative thinking
• Drive for results
• Open mind, flexible, proactive
• Ability to collaborate
• Team player, communicative, persuasive, persevering

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Work from home allowance