IoT 2nd line Operations Engineer
Your day to day:
• Provide support and collaborate with software developers to enhance and improve Io
T services in Vodafone's portfolio for enterprise customers.
• Ensure the transition of the solutions offered from the development environment to the operational environment through a validation, testing and implementation process.
• Operate and ensure a high availability of services, regularly develop automation scripts and constantly seek to optimize existing working methods.
• Implement changes and maintenance, work on the software solutions used by the client, write implementation documents and changes to the current configuration / code and implement according to existing procedures.
With these activities you will have a great impact on our business:
• Provide input for the planning, evaluation, implementation, development and preparation of the production migration phases and of the modifications/changes in the software code and in the network.
• Check the source code of Continuous Integration/Continuous Delivery applications and make use of CI/CD pipelines for deployments and updates.
• Use source code versioning systems to improve the process and migration activities in production
• For some of the provided services, modify and adapt the existing software solutions for an improved performance and better customer experience.
• Execute or manage incidents, problems and service requests including implementation of workarounds.
• Perform daily
- checks and constantly seek to improve the existing ones for the platforms and services in support
• Deliver technical support for network applications and systems (2nd Line support), both during and outside business hours by ensuring
- call availability: troubleshoot, service restauration, problem investigation, change implementation
With these skills you are a great candidate:
• Good operational knowledge, able to debug and troubleshoot application issues on Linux servers
• Knowledge of
- based infrastructure on AWS
• Knowledge of deployment methods using CI/CD (Jenkins) and version control (Git)
• Basic understanding of: Docker, Kubernetes, APIs, Microservices
• Working experience working with SQL and
- SQL Data Bases: Mongo
DB, Oracle
DBs, DWH
• Good understanding of programming/scripting with any of the following languages: Bash, Perl, Python, Java
• Good understanding of Vodafone Io
T GDSP platform and services
• Basic knowledge / understanding of IP Networking and Telecom architecture and Protocols
• Knowledge of Sec
Ops principles and guidelines
Sounds like the perfect job? We’ve got even more to offer:
- technology
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