IT Business Services Consultant Bucharest

IT Business Services Consultant
Bucureşti
Bucharest, Bucharest, Romania

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our
- driven and
- focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

As an SAP IT Business Services Consultant, your main responsibility will involve being the primary contact and trusted partner for SAP's private cloud customers. You will be required to align with your customers regularly, plan, and steer their engagement. Your role will also extend to being an ambassador for the customer within our Enterprise Cloud Services organization, enabling our business to thrive in a rapidly evolving environment.

Key Roles:

1. Engagement Management: Plan and review services in line with the customer’s requirements and manage stakeholders.
2. Delivery Management: Oversee
   -
   - day operations, supervise projects, and
   - escalate critical engagements.
3. Account Management: Handle all aspects of commercial account management to increase customer satisfaction.

By accompanying our customers on their cloud journey, you'll have an exciting opportunity for personal and professional growth, dealing with a diverse range of customers and managing their crucial SAP landscapes.

What you bring

• A Bachelor’s degree or equivalent in a business or
- related field

• Prominent presentation and communication skills in English, able to switch between technical and
- technical audiences confidently

• A proactive,
- solving attitude with a “customer first” mindset

• Proficient engagement management, relationship building, and
- escalation skills

• Familiarity with SAP's cloud business, particularly private cloud offerings

• Experience in international environments

• Minimum of 2 years in a
- facing role in the cloud or IT consulting business

Additional Desired Skills:

• Proficiency in German

Meet your team

This role provides a chance for you to become part of a dynamic international team, led by our
- leadership, in a rapid growth organization that offers ample room for personal development. We are mainly a remote/onsite hybrid working organization, ensuring the setup meets your requirements. At ECS, we cultivate a culture of inclusivity and diversity where everyone feels welcome. Join us on our exciting journey of growth and professional evolution.

#SAPECSCareers, #SAPECSET

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in
-
- end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are
- driven and
- focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.  At SAP,  you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and
- being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an
- mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413311  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.