IT Support Associate
Răspunde la anunțJob Description
We are seeking a versatile and motivated IT professional eager to develop their skills in IT Support. This role is perfect for a
- year student or recent graduate with a technical background, offering the flexibility of a
- time schedule (4-6 hours/day). You’ll gain
- on experience in technical support and troubleshooting for our IT department.
The ideal candidate will be proactive, adaptable, and organized, with strong
- solving abilities and excellent communication skills in both Romanian and English. If you're passionate about technology, enjoy working autonomously, and want to grow in a dynamic environment, we encourage you to apply and become an integral part of our team
Responsibilities
- Implement and maintain security and networking tools across employee devices.
- Assist with network device setup and configuration.
- Manage IT inventory, acquisitions, and servicing.
- Provide technical support for hardware and software issues, escalating as needed internally or with the vendors.
- Guide employees in using IT equipment during
- boarding and
- boarding. - Ensure hardware and software needs are met in the company
- Review and update system use guidelines.
- Conduct routine security checks on systems.
- Collaborate with internal stakeholders including LT, project leads, and HR.
Qualifications
- Final year student or recent graduate from a technical faculty.
- Genuine interest and passion for technology.
- Previous internship or project experience in develoment, QA automation or IT support is a plus.
- Any relevant ITIL certifications are a plus.
Knowledge, skills, and competencies
- Proficiency in mac
OS primarily and Windows. - Basic understanding of hardware components and maintenance tools.
- Basic networking knowledge and understanding of basic networking infrastructure.
- Basic shell scripting knowledge.
- Reliable with professionalism and strong work ethic.
- Highly organized with the ability to prioritize tasks effectively.
- Excellent verbal and written communication skills in both Romanian and English.
- Independent and motivated to complete tasks.
- Use logic and reasoning to identify alternate solutions.
- Adaptable to change and results/detail-oriented.
- Able to be flexible with the schedule to accommodate workflow demands.
- Open to learning and adapting to new tools and technologies.
- Excellent communication and interpersonal skills.
- Application deadline: 01. 11. 2024
- Part-time working contract (4-6h/day)
- Starting date: mid -November 2024
- For this role, working in the office is expected, with remote work considered an exception.
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