IT Systems Administrator (Remote, night shifts)
Job Description
We are looking for an IT Systems Administrator to join our team and help us to maintain an effective workload.
- Reproduce, analyze, and evaluate requests and their impact to resolve or escalate incidents as needed (remote only)
- Communicate with other departments to resolve issues (remote only)
- Monitor SLA compliance for incident resolution and escalate unresolved issues (remote only)
- Serve as the 1st and 2nd line of technical support (L3 model)
- Working schedule: night shifts (5 PM-1 AM, 1 AM-9 AM)
Qualifications
- System administrator with proven
- on experience in Office Infrastructure (1+ year) - Desktop OS administration and hardware management
- Windows: Client OS support (Windows 10), Windows Server 2012 R2 (AD, GP, Print Services)
- Mac
OS: Client OS support - Networking: DNS, DHCP, OSI model, routing & switching principles
- General tools & technologies: SCCM, Bitdefender, Asana, Confluence, Acronis, AD, Crowd
Strike, software/hardware troubleshooting, SQL, Slack, GSuite - Customer-oriented mindset
- Ability to handle all IT-related local office tasks (e. g. , preparing workstations, workplaces, etc. )
- Strong oral and written communication skills
Desirable Skills:
- Intermediate English or higher
- Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect
- life balance. - Vacation: 20 working days.
- Paid sick leave
- Learning Coverage
- Team Building programs
- Mental Health Programs
- Sport coverage
- Medical insurance
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