Jira Adminstrator (m/w/d) Bucharest

Jira Adminstrator (m/w/d)
Bucureşti
Bucharest, Bucharest, Romania

Position Description

The Jira Administrator will be responsible for installing, configuring, maintenance, administration and enhancement JIRA Software, JIRA Service Desk, Confluence and key 3rd party
- ons.

Aufgaben

Key Responsibilities & Job Function

• Support/maintenance and development for JIRA Software, JIRA Service Desk, Confluence administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations
• Suggest and implement
  - level architecture across multiple companies and instances of Atlassian's products, internal and for
  - customers
• Manage users & permissions in accordance with company's policies, workflows.
• Create and maintain detailed technical and user facing documentation
• Install, manage and administer Jira
  - ons, plugins, and extensions
• Support and resolve issues as they arise with JIRA Projects and Confluence
• Experience building collaboration spaces in Confluence. Execute assigned system validation test cases to maintain a validated system state for JIRA/Confluence.
• Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests
• Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
• Develop and maintain training materials
• Create, maintain, and support dashboards and advanced dashboards and reports for different roles/users
• Required experience with Jira Data
  Center, Jira Service Desk, Confluence
• Create, manage, and support all administrative functions associated with the Atlassian product suite
• Create complex JIRA workflows, project workflows, field configurations, screen schemes, permission schemes, and notification schemes
• Gather requirements for business processes and determine ways to optimize and improve JIRA/Confluence setup and workflows, as well as identify where functionality needs to improve to meet user requests
• Promote adoption and best practices in accordance with the Atlassian user community
• Refine and streamline implemented Jira processes
• Troubleshoot issues, communicate with process owners, and continue to improve support processes
• Working with Agile projects and processes with multiple
  - functional teams

Qualifikation

Required Skills and Experience

To perform this job successfully, an individual should have abilities in the following areas:

• Jira Administrator certification
• 3 years of Jira Software, Jira Service Desk and Confluence software administration experience
• 3+ years of Atlassian products such as Jira and Confluence such as JIRA Software, Jira Service Desk, Confluence, and key 3rd-party
  - ons
• Experience in improving Atlassian security, access permissions for JIRA projects and Confluence spaces
• Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA, administration
• Communicate and share knowledge with internal and external stakeholders at all levels
• Ability to write custom JQL (Jira Query Language)
• Ability to construct custom dashboards using various filter types in JIRA
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
• Experience in performing Atlassian installations, migrations, and
  - in installation
• Ability to work in a collaborative, team environment
• Strong analytical and
  - solving skills
• Strong interpersonal skills to communicate with stakeholders and software development personnel
• Accustomed to operating using Agile, Lean and SAFe principles
• Knowledge of change management methodologies used to drive organizational change

Benefits

Benefits:

• Varied work in a highly motivated team
• Numerous opportunities for professional and personal development
• Employee events
• Employee mobile phone
• Medical insurance
• Private pension

Who we are:

Medialine is an international IT service provider with a German headquarters and a branch office in Bucharest, Romania. We deliver IT&C infrastructure solutions, managed services, and business software for the European market. We are running 9 data centers in Germany, Austria, and Romania and offering cloud infrastructure and managed services for business customers. Our customers are enterprises like manufacturers, industrial, retail, and distribution organizations. In Bucharest, we are a small but expanding team, and we are looking for motivated people at all levels. Our office is located in Bucharest, and we offer a modern and cozy workplace environment at ONE Cotroceni Park. As Medialine Group, we are a Dell
EMC Titanium Partner, Microsoft Gold Certified Partner, VMware enterprise solution provider, and Veeam Gold Partner.

Wir freuen uns auf Sie!

Willkommen bei der Medialine AG – Ihrem IT-Systemhaus. Sie suchen effektive Lösungen für eine bedarfsgerechte IT-Infrastruktur, die sämtliche Prozesse Ihres Unternehmens abbildet? Sie möchten die Kommunikation und Zusammenarbeit zwischen Ihren Mitarbeitern, Geschäftspartnern sowie Kunden effizienter gestalten und benötigen dabei eine ganzheitliche Unterstützung und Beratung, damit Sie sich weiterhin auf Ihr Kerngeschäft konzentrieren können? Dann sind Sie bei uns an der richtigen Adresse.

Als Full-Service-Systemhaus stehen wir für maßgeschneiderte Lösungen für den Mittelstand und Konzerne. Wir unterstützen Ihr Unternehmen auf ganzer Linie – von der Anforderungsanalyse, Ideensammlung und Konzeptentwicklung über die Ausarbeitung und Umsetzung der passenden IT-Strategie bis hin zu regelmäßigem technischem Support und Workshops für Ihre Mitarbeiter.