Junior Darwin Analyst L3 @DARWIN
Description:
THE ROLE & YOUR MISSION
The Junior Darwin Analyst L3 plays a crucial role in our team by independently managing regular Service Request Type Tickets and conducting
- complexity investigations. This position involves assisting with mid to
- complexity issues as needed, while also proactively creating content to support new joiners and address common Darwin-related challenges.
This role is essential for ensuring smooth operations and enhancing the overall efficiency of our Darwin systems.
- line DBA tasks; scheme manipulations,
- hoc database research and reporting.
- triggered alerts and triage complex issues to the appropriate technology groups.
- critical applications; ensures monitoring is in place, identifies and reports on service issues, and formulates proposals for problem resolutions and/or improvements.
- call support for
- critical applications during
- core hours.
YOUR EXPERIENCE & VALUES
- complexity investigations independently, assisted as necessary on mid to
- complexity issues
DB querying abilities for major recon/scripting
OUR BENEFITS & CULTURE
- growing, innovative company with lots of room for progression and career growth
A
- friendly environment that encourages learning and initiative;
- life balance, whether that's standard working,
- time working, or working from home
As a company, we are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. Our teams will jointly identify at least one “anchor day” per week on which the full team will be together in person. This unwavering policy is carefully crafted to enhance team unity, inspire creativity, and foster meaningful interactions between our colleagues, to help build our culture and local communities.
Darwin is part of Mercer Marsh Benefits (MMB), a 7, 000-person-strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. More than 4 million people are already using our platform.
Darwin™ is a
- leading and specialized global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative Saa
S (Software as a Service) platform has transformed the employee benefits industry. We are
- paced, ambitious,
- focused and on a journey to innovate and develop products that truly impact people’s lives and the market in which we operate.
Here at Darwin, we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things.
Wherever we are in the world we inspire connections and take great care to make working at Darwin a rewarding and meaningful career experience.
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